Retail & eCommerce Manager

Location: Minneapolis, MN or Dallas-Fort Worth, TX (must be located near either location)

Work arrangement: Hybrid

Reports to: Corporate Development Leader

Annual compensation: $90,000 - $110,000

Mayflower Distributing is a leading distributor of balloons, helium, party supplies and food service products. With distribution centers in Minnesota, Dallas, and California, Mayflower is providing more and more customers with quicker ground shipments and less days in transit, helping all of us to “enjoy the party” sooner!

The Retail & eCommerce Manager is responsible for managing and growing mass retail customer accounts across brick-and-mortar, eCommerce, and omni-channel platforms. This role serves as the primary point of contact for assigned mass retail partners and plays a critical role in driving sales performance, managing assortments, supporting eCommerce execution, and leading product development initiatives in collaboration with internal teams, customers, and vendor partners.

The ideal candidate has experience working at a large national retailer, understands the complexities of omni-channel retail, and can successfully balance client management, digital execution, and new product development.

• Own day-to-day management of assigned mass retail partners, serving as the primary customer contact
• Develop strong relationships with retail buyers, planners, merchandising, and digital teams
• Manage annual line reviews, assortment planning, pricing, and promotional strategies
• Drive revenue growth, margin performance, and long-term customer partnerships
• Prepare and present business reviews, forecasts, and growth initiatives

• Manage retailer eCommerce assortments across platforms, marketplaces, and drop-ship programs
• Partner with customer digital teams to optimize product content, assortment strategy, pricing, and promotions
• Support execution of omni-channel programs including BOPIS, ship-from-store, and drop-ship models
• Analyze digital performance metrics (sales, conversion, content health) and recommend actions to improve results

• Lead product development initiatives for retail and eCommerce channels
• Identify white-space opportunities, trend insights, and customer needs to drive new product concepts
• Work cross-functionally with design, sourcing, quality, and operations teams to bring products to market
• Manage timelines, costing, packaging, compliance, and customer approvals
• Ensure products align with customer strategies, pricing targets, and channel-specific requirements
• Collaborate with vendors and manufacturing partners to ensure product quality, cost competitiveness, and on-time delivery
• Work closely with internal teams including sales, marketing, supply chain, purchasing, and finance
• Support inventory planning and forecasting efforts tied to retail and eCommerce demand

• Analyze sales trends, forecasts, inventory levels, and performance metrics across channels
• Identify risks and opportunities and recommend strategic actions
• Maintain accurate reporting and communication with leadership

• Bachelor’s degree in Business, Marketing, Merchandising, or a related field
• 5+ years of experience in retail, eCommerce, or omni-channel management
• Proven experience working in or with large national or mass retail customers
• Strong understanding of eCommerce platforms, digital merchandising, and omni-channel retail models
• Experience with product development in a consumer goods or retail environment
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Strong analytical, organizational, and communication skills

• Experience supporting drop-ship or…