Patient Care Coordinator - Riverdale

Park Dental Riverdale is seeking a friendly, organized, and customer-focused Patient Care Coordinator to join our practice. As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while helping patients navigate their dental care journey.

At Park Dental, our Patient Care Coordinators are essential members of the care team. We believe exceptional patient experiences begin at the front desk and are built through strong communication, organization, and genuine care for others. We foster a collaborative and supportive environment where team members can grow, succeed, and make a meaningful impact every day.

• Competitive compensation and a comprehensive benefits package
• Medical, dental, vision, and orthodontia coverage
• Paid time off and paid holidays
• 401(k) with company match and Roth options
• Health savings account and flexible spending account options
• Life insurance and short- and long-term disability
• Pet insurance
• Employee Stock Purchase Plan (ESPP) purchase options
• Company-supported continuing education and professional development
• Opportunities for growth and career advancement
• A doctor-led, patient-centered culture focused on quality care
• A network of practices across Minnesota, Wisconsin, and Arizona

Dental experience is welcome but not required. We encourage candidates with proven backgrounds in customer service, healthcare, hospitality, retail, administration, or other service-focused industries to apply.

Wage range $24.00-$27.15 per hour

• Create a welcoming and positive experience for patients by greeting, checking in, and assisting them throughout their visit
• Coordinate and manage patient schedules, including appointment scheduling, confirmations, and follow-up communication
• Answer patient questions regarding appointments, billing, and insurance benefits
• Verify insurance coverage and assist with patient account management
• Accurately enter and maintain patient information and records
• Collaborate with doctors and team members to ensure efficient office operations and exceptional patient care
• Utilize scheduling and practice management software to support daily operations
• Assist with resolving patient concerns and identifying solutions that support a positive patient experience

• Warm, friendly, and professional with a passion for helping others
• Ability to remain calm and adaptable in a fast-paced environment
• Strong organizational skills with exceptional attention to detail
• Excellent verbal and written communication skills
• Strong multitasking and schedule coordination abilities
• Positive attitude and commitment to outstanding customer service
• Comfort learning and utilizing new technology and software systems
• Proficiency with Microsoft Office and general data entry skills
• Strong problem-solving skills and a proactive approach to supporting patients and teammates
• Dental insurance knowledge is a plus, but not required
• Previous experience in customer service, healthcare, hospitality, retail, or administrative roles is preferred
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Enjoy a consistent weekly schedule designed to support work-life balance

Monday 730 a.m.

- 315 p.m.

Tuesday 130 p.m.

- 815 p.m.

Wednesday 630 a.m.

- 215 p.m.

Thursday 630 a.m.

- 215 p.m.

Friday Additional Friday hours available based on practice needs and provider schedules

Saturdays 10 per year

This schedule offers a…