Key Account Manager - Pharmaceutical Packaging

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win — adapting quickly in an ever changing world — and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

This role works directly with one of Amcor's Key Accounts. This role provides tactical sales direction and communication strategies to defend existing business and gain new business. This individual will work with stakeholders and leadership to implement business and marketing plans for the assigned account. This role is focused on share of wallet growth for the key account.

• Geographic Scope: National or international North American region, depending on account
• Number of colleagues directly reporting to this job: 0
• Annual sales: $15‑30 million

• Ownership of key account, connecting Amcor's values of safety, collaboration, accountability, results & out performance into all aspects of role.
• Execute account strategy as directed by leadership to maintain share of wallet and profitability, grow account.
• Manage account complexities to support customer requirements and anticipate future needs.
• Orchestrate and support key business negotiations, supporting Amcor's interests and demonstrating an ability to influence decisions and actions.
• Leverage knowledge of Amcor, our products, the industry and competitive market to enable the business to win.
• Deliver sales goals, including profitable year‑over‑year growth for the assigned territory.

• Grow relationships with customers based upon trust and respect, enhancing the ability to have proactive & complex conversations.
• Build collaborative relationships between Amcor and your account to include: leadership, marketing, R&D, with a view of enhancing sales initiatives and profitability while meeting customer needs.
• Build and leverage cross‑functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external).
• Ensure Amcor and the Key Account adhere to contractual commitments. This includes inventory management, and management of quality and service key performance indicators.
• Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co‑packers, machine suppliers, OEMs, industry associations.

• Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials.
• Manages accounts receivable at acceptable levels with assistance from the credit department.
• Work with Strategic Marketing to identify actions to meet strategic unmet customer needs.
• With leader support, collaborate cross‑functionally on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments.

• Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting.
• Drive forecast accuracy for improved business results.
• Recognizes competitive insights marketing strategies, pricing structures or product performance and communicates intelligence to stakeholders.
• Responsible for the management of…