Direct Sales Team Lead

Position Overview Gateway Fiber is seeking a driven and experienced Direct Sales Team Lead to build, develop, and manage a high-performing team of independent contractor door to door sales representatives. This is a player-coach role, where the Team Lead is responsible for both leading the team and actively selling door to door in the field.

This individual will recruit top talent, deliver effective training, and drive team performance while personally contributing to sales production. The ideal candidate is a hands-on leader who leads by example, excels in coaching others, and thrives in a fast-paced, results-driven environment.

Key Responsibilities Personal Sales Production Actively sell Gateway Fiber services in assigned territories through door-to-door prospecting

Meet or exceed individual sales targets and activity expectations

Demonstrate effective sales techniques and customer engagement best practices in the field

Lead by example by maintaining strong personal performance and professionalism

Recruitment & Team Building Recruit, interview, and onboard independent contractor sales representatives

Build and maintain a consistent pipeline of qualified candidates

Support rapid team growth in expanding markets

Training & Field Development Lead onboarding and ongoing training on Gateway Fiber products, sales approach, and territory strategy

Conduct regular field ride-alongs to provide real-time coaching and feedback

Maintain Gateway’s professional standards through coaching and accountability

Develop reps’ ability to confidently present, handle objections, and close sales

Coaching & Performance Management Set clear expectations for daily activity, sales goals, and territory coverage

Monitor performance metrics and provide consistent coaching and accountability

Motivate and inspire the team through recognition, goal setting, and performance tracking

Address performance gaps with structured improvement plans

Field Operations & Administration Manage daily schedules, turf assignments, and market coverage

Track team sales, activity, and KPIs to ensure targets are met Handle administrative responsibilities related to independent contractors, including reporting and compliance

Act as the primary point of contact between contractors and internal teams

Leadership & Culture Foster a high-energy, competitive, and team-oriented sales environment

Promote professionalism, integrity, and a customer-first mindset

Lead from the front by maintaining a strong field presence

Proactively resolve team challenges and maintain morale

Qualifications

Proven success in door-to-door or direct sales (telecom, fiber, or related industry preferred)
Prior experience leading, mentoring, or coaching a sales team strongly preferred

Demonstrated ability to recruit, train, and develop sales talent

Strong leadership, communication, and coaching skills

Ability to balance personal sales performance with team leadership responsibilities

Highly organized with strong administrative and time management skills

Self-motivated, competitive, and results-driven

Preferred Skills Experience selling fiber internet or telecommunications services

Experience managing independent contractor sales teams

Familiarity with CRM systems and sales tracking tools

Data-driven mindset with ability to manage performance through metrics

Compensation & Benefits Personal sales commission and monthly team performance incentives averaging $3,000 - $5,000 per month

Opportunities for advancement within Gateway Fiber Work Environment Field-based role with significant time spent in residential territories

Flexible schedule, including evenings and weekends

Combination of personal selling, team leadership, and administrative responsibilities
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