Sales Assistant

Position Summary

Help the sales team in fostering client relationships and capturing residential new home sales by demonstrating product features and providing relative information to potential home buyers. Provides administrative support throughout the sales contract process.

• Provide extraordinary customer service and must completely understand and effectively communicate all product offerings, building processes, financing plans, and mortgage process to help guide prospects/buyers.
• Prepare various reports accurately and completely including competition reports for all the company’s competitors in their division, Sales and Traffic reports for the communities.
• Answer telephones and schedule appointments for sales consultants.
• Greet potential home buyers and provide community brochures/information.
• Collate sales materials including brochures and literature; maintain appropriate supplies.
• Ensure model home is clean and orderly (remove all trash, stock fridge, etc.), and perform timely opening and closing with complete checklist.
• Assist Sales Professional with various activities including but not limited to updating CRM systems.
• Maintain a customer satisfaction rating of 90% or above.

• HS diploma or equivalent required.
• Excellent communication, organization, attention to detail, and diligence in following up with leads.
• Must be able to work evenings as needed as well as weekends.
• High proficiency in MS Office, especially Excel and PowerPoint.
• High standards of conduct, efficiency and productivity.
• Ability to effectively multitask, handling various projects and deadlines simultaneously.
• Great communication skills with internal and external customers.
• Must be team oriented, motivated.
• Professional attire and appearance required.
• Familiarity with CRM systems and practices is a plus.

This position has no supervisory responsibilities.

This job primarily operates on-site at home construction communities and in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level at each community may be loud regularly.

• Regularly required to talk or hear, stand, sit, walk, use hands and reach with hands and arms.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This is a full-time, nonexempt position. The anticipated work schedule for this position will be set during normal Call Center hours of operation and determined by business need.

Must be willing to travel dependent on company need to all Brohn locations.

Other duties may change at any time with or without notice.

Brohn is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.