Deal Desk Associate

Overview

Meet Yubico: the creator of the most secure passkeys and leading provider of hardware authentication security keys. Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 and is public on Nasdaq Stockholm Main Market: YUBICO. Our customers include Fortune 500 companies, government agencies and millions of individuals in over 160 countries relying on Yubico technology to secure access to computers, online services and mobile apps.

Our global customer base includes organizations of varying sizes, from large corporations such as Google, Amazon, Microsoft and Hyatt, to companies like Dyson. We are a global company with a strong culture and employees located in over 14 countries. Yubico’s headquarters are based in Stockholm, Sweden, Santa Clara, CA and Singapore. Aligned with our mission, Yubico donates Yubi Keys to organizations helping at-risk individuals through our philanthropic initiative, Secure it Forward.

Yubico is looking for an experienced, highly driven and resourceful Deal Desk Associate who will be responsible for deal support to our Global Sales team. Our primary focus is assisting Sales in the deal cycle from quote to booking; we are passionate about how Deal Desk can help the sales team be more strategic and efficient. This role will work with cross-functional teams such as Sales, Legal, Finance, Order Management and Product.

• Partner with Sales to ensure all deals are well-structured, aligned with Yubico s commercial policies, and validated for efficient downstream processing
• Manage and process US Channel Purchase Orders (POs), ensuring accuracy between partner documentation and internal systems
• Execute Channel Stocking Orders, facilitating inventory availability for key distributors and resellers
• Serve as a central support hub for the sales-side booking and fulfillment lifecycle within Salesforce, coordinating with order entry, supply chain, and billing teams
• Identify and report system bugs or process inefficiencies by submitting and tracking Jira tickets through the Sales Operations team
• Provide critical support during high-volume periods, including maintaining availability for extended hours during End of Quarter (EOQ) and End of Year (EOY) cycles
• Demonstrate high levels of self-sufficiency and resourcefulness by interpreting complex documentation to complete tasks with speed and precision

• Proven experience applying or implementing Deal Desk best practices within a fast-paced environment
• At least 1 year of professional experience in tech or enterprise software sales support, sales operations, or a related enablement capacity
• Flexibility to support global operations across various time zones and adapt to fluctuating schedules as business needs dictate
• Hands-on proficiency with Salesforce (SFDC) and a strong understanding of maintaining data integrity across integrated business systems

Our U. S. benefits are designed for your overall well-being:

• Health coverage: top health plans, including dental and vision. We pay 100% of your premium and 85% for your family.
• Retirement plan: 401K with dollar-for-dollar match up to 6% with a cap of $6K/year. Immediate vesting.
• Wellness reimbursement: $1,200 in wellness earnings (prorated based on start date) for gym memberships, massages, or online fitness classes. Taxable if you participate.
• Learning and development: yearly development stipend of $3,000 and mentorship program.
• Time off: 15 vacation days, 10 holidays, and 7 sick days per year.
• Paid parental leave: 8 weeks for all parents; birthing parents receive an additional 8 weeks (16 weeks total).
• Commuter Benefits: available for office commuters.
• Strong mission & company values: a global team on a global mission to make the internet more secure for everyone, with an emphasis on humility and teamwork.

Salary Pay Range: $28 USD - $32 USD per hour. This role uses a global compensation framework; final compensation is based on location, knowledge, skills and experience.

We are an equal opportunity employer, valuing diversity and upholding an inclusive environment where all people are respected and valued. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We are an E-Verify Participating Employer.