Dermatology Territory Account Specialist – White Plains, NY​/Morristown, NJ

Key Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan aligned to shared priorities to drive product demand and support better patient outcomes.
• Partner with territory teammates, field teams, and home‑office colleagues to deliver access support.
• Apply knowledge of the market, competitive landscape, and cross‑functional dynamics to anticipate opportunities and respond to challenges.
• Use territory data and market trends to uncover local insights, support pull‑through efforts, and lead customer engagements (virtually or in person).
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions.
• Deliver real‑time access support and work closely with Patient Specialty Services (PSS) for a seamless customer experience.
• Use digital tools and omni‑channel strategies to personalize outreach and engage customers.

• Bachelor’s degree.
• Experience in pharmaceutical/biotech/healthcare (or similarly structured industries) with large, geographically dispersed sales teams within the last 5 years (Associate level: limited prior sales experience may apply).
• Proven high performance selling to large accounts.
• Self‑starter with analytic abilities; ethical leadership and compliance with policies and laws.
• Reside within territory or within 50 miles of the territory border; travel 60–80%; must have a valid unrestricted driver’s license.

• Experience across therapeutic groups/disease states, account management strategy, and new product launches.
• Understanding of patient services, market access, buy‑and‑bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.

• Performance‑based cash incentive; possible annual equity awards (by level).
• US-based eligible employees: comprehensive health/life/disability, 401(k) with match, and time‑off including vacation, personal days, holidays, and other leaves.

For field roles: complete initial training (home study up to 8 hours/day, 40 hours/week).