Pediatric Rare Oncology, Key Account Manager - Lakes

Critical Needs. Immediate Action.

SERB is a fast‑growing global specialty pharma company designed to address rare and urgent conditions by delivering life‑saving medicines when time and complexity leave no room for failure. We operate end‑to‑end across 100+ countries, ensuring 70+ essential medicines for rare diseases, emergency care and medical countermeasures reach patients and clinicians with urgency – wherever and whenever they are needed. Shaped over the past 25 years by an entrepreneurial, disruptive spirit, SERB combines the focus and agility of a biotech with the scale, reach and reliability of a global pharmaceutical company – always grounded in medical purpose, not corporate convention.

Our 600+ employees are driven by three core values:

• Patients first, always. Patients are not a concept – they are why we act, especially when time matters most.
• Impact focused. We are agile, entrepreneurial and disciplined – working smart and learning continuously to deliver results that matter, with the consistency, quality and trust that critical care demands.
• Team powered. We go the extra mile – together – because our shared commitment drives extraordinary outcomes.

Guided by a clear ambition and a relentless focus on patients, SERB continues to expand through selective, innovative acquisitions, launching new treatments and entering new geographies. Across every step – from integration to delivery – our people act with passion, ownership and determination to ensure life‑saving medicines become available to patients who need them, worldwide.

The Pediatric Rare Oncology Key Account Manager will promote SERB’s product, Danyelza, and increase the use of SERB’s oncology products for indications consistent with labelling within the assigned territory. The role involves selling and differentiating the value of SERB’s products to customer groups and decision makers. Preferred

Location:

Greater Chicago Area (O’Hare/Northwest Suburbs preferred). Candidates located elsewhere in the Great Lakes territory with convenient access to a major airport will also be considered. Covered states include Iowa, Illinois, Indiana, Kentucky, Missouri, Minnesota, North Dakota, Idaho and Wisconsin.

The role works closely with internal functions such as Inside Sales, Marketing, HR, Training and Sales Operations. Externally, the Key Account Manager maintains relationships with customers, CSO leadership and vendors.

• Ensure effective execution of SERB’s strategies and tactics within assigned geographic area.
• Develop effective business plans to execute selling strategies that are consistent with corporate brand and marketing plans and tailored to geography and customer context.
• Review and analyse market and customer data to support and execute strategic planning.
• Identify key decision makers and conduct customer meetings within assigned territory.
• Maintain current CRM records.
• Achieve sales goals for all promoted products.
• Foster commitment to SERB and our products.
• Educate HCPs on the correct use of our products in their approved disease.
• Optimize time and efficiency within a large geographic area to maximise impact and results.
• Utilise resources for greatest sales impact.
• Review and analyse data, systems and processes to identify and create business opportunities and improve tactical implementation of strategic goals.
• Comply with SERB’s code of conduct and policy guidelines.
• Demonstrate in words and actions the values of SERB.
• Travel to hospitals in your territory and attend various onsite company meetings.
• Comply with all hospital credentialing requirements.

The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.

• Preferred experience in pediatrics and/or oncology.
• Hospital sales experience preferred.
• Outstanding interpersonal and consultative skills.
• Excellent presentation and platform skills.
• Ability to identify decision makers and influence decisions.
• Strong business and financial…