Customer Sales Manager - Cub

Job Description

Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious! The Cub Customer Sales Manager (CSM) position perfectly embodies that ambition; you will own and be responsible for selling and executing across various categories accounting for approximately $35MM in revenue with Cub as a vital member of the Customer Sales Team.

The CSM serves as the key stakeholder between Kraft Heinz and our retail partners, leading selling activities and driving efforts tied to improving our sales, gross margin, and market share. The CSM aims to deliver revenue and share objectives, pursue business strategies, provide category management expertise, and ensure coordinated cross‑functional sales value is delivered to the customer through implementation of the sales plan and shelving objectives.

The CSM is also responsible for Critical Team Projects and Scaled Retail Programs.

• Co‑own the Cub relationships across the Kraft Heinz portfolio, ensuring joint winning plans to be an indispensable partner.
• Part of a winning UNFI team that focuses on growth, ideation and building the future business in a sustainable way through Critical Team Projects (New Item Activations, Value Size Expansions, Power Window, Remnant File Utilization, etc) and Scaled Retail Program execution (CRM Partnership, BMX Racks, Smores, RTS Bacon Racks, etc).
• Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affect positive business growth.
• Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives:
  Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving.
• Achieve revenue objectives by tactic, price point, shopper marketing, Drive Period & Selling Event (such as Big Buy) while effectively implementing Kraft Heinz pricing strategies for owned categories.
• Develops, tracks, analyzes, evaluates business plans while leveraging cross‑functional support via Business Unit/HQ, customer strategies/initiatives and external factors.
• Drive efficient and effective trade programs to deliver the best value and administer volume and trade promotion spending levels within budget while handling trade dollars as percent of revenue for maximum results.
• Applies insight information to build total customer profits and plans.
• Communicates and influences implementation of business plans to enable superior execution across key team members.
• Drives the Kraft Heinz winning culture both within the office, as well as within their respective responsibilities.

• Proven & tested experience in customer management, account management, and/or retail sales management.
• Strong sales background with excellent understanding of business processes (forecasting, promo planning, trade management, multi‑year strategy development, syndicated data, shopper marketing, retail execution, category insights).
• Proven skills embodying a customer‑first mentality for effective customer management and selling to achieve objectives.
• Trusted to work autonomously within a sales framework to plan, organize and set/achieve priorities.
• Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively.
• Tested proficiency in Microsoft Office programs and proprietary Sales systems such as Spark, Tableau, etc.
• Clear examples of exhibiting strong analytical skills; has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives.

New Hire Base Salary Range: $ – $

Bonus:
This position is eligible for a performance‑based bonus as provided by the plan terms and governing documents.

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