Design And Sales Consultant

Hajoca Corporation is one of the country's largest privately‑held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, the company is built on the principles of "Service, Integrity, Reliability," and on relationships of trust with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing and attributes its success to a unique business philosophy and talented people.

Although a large company, Hajoca operates in a decentralized environment where each location, or Profit Center (PC), is run by its own manager as a small business. A typical PC is the heart of our operations and consists of a warehouse, counter, sales office, and sometimes a showroom. Our PCs conduct business under unique trade names and offer a customized approach that honors each local marketplace.

Roberts Hamilton is one of those trade names and is looking for a Design and Sales Consultant at its Fridley, MN location. Pay for this position ranges from $24 to $28 per hour.

• Provide expert product selection assistance and design services to showroom customers both in the showroom and at the customer’s location.
• Ensure the highest levels of customer satisfaction to meet or exceed sales and gross profit goals and to increase profit sharing.
• Provide hospitality and warmly welcome each customer.
• Sell and provide in‑store and/or in‑home design consultations for kitchen and bathrooms.
• Articulate the showroom’s value proposition to engage customers and demonstrate the value offered.
• Determine customer needs, direct them to the best products, identify potential hurdles, and keep sales moving forward.
• Build and maintain long‑term customer relationships, creating referrals and repeat business.
• Develop and maintain knowledge of product lines and features.
• Leverage Hajoca technology to guide product selections, review specifications, pricing, and availability.
• Use sales reports and forecasting tools to meet or exceed established sales targets.
• Follow up on leads and generate new business.
• Enter sales orders and bids, expedite purchases, and stay engaged with customers from project start to finish.
• Process showroom sale returns and refund paperwork in accordance with company policy and procedure.
• Maintain a clean, neat, and well‑stocked showroom environment.
• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and management.

• 2+ years of experience in plumbing design and sales.
• Knowledge of products sold in the showroom preferred.
• Experience working with luxury, high‑end products and customers.

• Be knowledgeable of kitchen and bath design trends.
• Have experience with architectural blueprints and a strong sense of aesthetics.
• Effectively use Microsoft Office (Outlook, Word) for email, customer contact files, appointment calendars, and report creation and analysis.
• Demonstrate outstanding customer service and verbal/telephone communication skills.
• Have deep product knowledge across kitchen/bath trends to answer questions and identify upsell or cross‑sell opportunities.
• Overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
• Build influential relationships and trust with key vendor partners.
• Build positive working relationships and inspire teamwork with co‑workers.
• Plan, organize, and multi‑task effectively.
• Learn and operate the computer systems used to process orders.
• Read, write, speak, and understand English.
• Perform basic arithmetic (add, subtract, multiply, divide) using whole numbers, common fractions, and decimals.

Our culture supports exceptional talent that drives business and shares in the financial success that results. In addition to a competitive starting wage and a profit‑sharing program, we offer a comprehensive benefits package for full‑time team members (30 or more hours…