Sr. Customer Representative, Telesales GHH

Pharmacy Vaccine Account Representative

Our Hybrid Sales team supports our customers by providing clinical information about products, educational information, clinical training programs, and resources. We support healthcare providers and healthcare systems in meeting the healthcare goals of the patients in their communities.

The Pharmacy Vaccine Account Representative position (PVAR) is a member of the Vaccine Account Team and plays a critical role in supporting the Company's Vaccines customer engagement model. The PVAR is responsible for engaging with assigned customers (i.e., pharmacy, medical groups, physician offices) in a way that supports the local market focus on population health and centers on the highest potential business opportunities with these customers that will improve our impact on public health.

They will work with the local market team to understand and identify customer needs, proactively align products and services, support pull-through activities relative to integrated strategies, and ensure that our Company is viewed as demonstrating value and better health outcomes to healthcare professionals and their patients. The PVAR is responsible for ensuring all activities adhere to the spirit and letter of all Company Policies and US Laws and Regulations.

The PVAR reports to the Customer Team Leader (CTL), Vaccine Customer Center, and works in close collaboration with broader Vaccine Field Sales team.

This position is a hybrid sales position with ~50% of the engagements with HCPs occurring remotely and ~50% requiring travel for the purpose of live customer engagements, exhibits, internal/external company meetings and relevant vaccine business activities.

Typical hours of operation are 8AM - 5PM EST, Monday - Friday, adjusting hours aligned to the geographical time zone based on residence. Our Team provides vaccine information and support to customers across time zones, as a result job hours vary depending on territory assignments.

For all our Company employees, please initiate a discussion with your manager to review your interest in this opportunity and to determine alignment (readiness/availability) with your Employee Development Plan.

Territory Information:

• This territory includes but is not limited to North Central -- candidate should live near major airport(s):
  Illinois [Chicago], Indian [Indianapolis], Wisconsin [Milwaukee], Minnesota [Twin Cities], Kentucky [Louisville]
• Travel % will vary depending on candidate's location in the territory, up to 50% of the time.

Primary Responsibilities:

• Account Management & Contracting
• Sales Acumen
• Customer Segmentation & Targeting

Position

Qualifications:

• Bachelor's degree with 3 (36 months) or more years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare/scientific field that is not sales related (pharmaceutical, biotech, or medical devices).

Required Skills:

• Demonstrated aptitude to excel in current or previous educational or professional roles.
• Ability to work both independently and within a team environment.
• Strong organizational and time management skills
• Excellent interpersonal and communication skills

Preferred Skills/

Experience:

• Ability to convey technical concepts accurately and clearly.
• Prior experience working in a technical/scientific field or healthcare environment.
• Previous sales, account management, consultative, or customer service experience
• Experience developing and executing a plan for engaging customers and meeting customer needs.
• Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/Operations
• Ability to analyze metrics to assess progress against objectives.
• Vaccines experience
• Retail Pharmacy sales experience

The salary range for this role is $96,200.00 - $. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government…