Automotive Service Advisor at Fury Motors South St. Paul

Description

Fury Motors South St. Paul is the original location of our family-owned, community-driven dealership group proudly serving the Twin Cities and St. Croix Valley for more than 60 years. Representing Chrysler, Dodge, Jeep, and Ram, we're looking for a Service Advisor who delivers transparent communication, top-tier customer service, and performance-driven results.

At Fury, you're not just managing repairs - you're helping customers feel confident about their vehicles and proud to be part of the Fury family.

• Greet and assist service guests, creating positive first impressions and lasting relationships.
• Accurately document vehicle concerns, maintenance needs, and repair recommendations.
• Review multi-point inspections, prioritize repair options, and educate customers clearly on next steps.
• Coordinate repair orders with technicians, parts, and warranty teams to ensure efficiency.
• Provide timely updates, secure customer approvals, and review final invoices at delivery.
• Recommend maintenance and repair services aligned with OEM standards and customer safety.
• Achieve and exceed performance goals for CSI, HPRO, and ELR through transparent, ethical practices.

• Previous Service Advisor or Service Writer experience preferred (1-3+ years).
• Familiarity with dealership management systems (CDK, Dealer track, or Reynolds).
• Excellent communication and organizational skills with a professional, customer-first mindset.
• Automotive knowledge with the ability to explain technical information clearly and confidently.
• Valid driver’s license and clean driving record required.

• Compensation: $48,000 - $180,000 annually (based on experience and performance).
• Benefits:
  Medical, dental, vision, 401(k), paid time off, and employee discounts.
• Training & Growth:
  Access to factory and dealership training, mentorship, and advancement opportunities (Senior Advisor, BDC, or Service Management).

Join a dealership where integrity meets performance. We take pride in our heritage, our people, and our commitment to doing the right thing - for our customers, our community, and our team.