South Metro Sales Consultant- Walser Automotive (No experience required - We will train

Customer Specialist
Walser South Metro | Burnsville, and Bloomington | Walser Automotive Group

Full-Time | $40,000 base + incentives | $70,000 to $100,000 typical earnings | No Experience Required

Most of our best Customer Specialists did not arrive knowing anything about cars. They arrived knowing how to show up, treat people well, and figure things out. We handled the rest, and we still do.

At Walser, we're committed to investing in our people. We foster a culture built on family, career growth, diversity, and opportunity.

A Customer Specialist is the one person a customer works with from first hello to keys in hand. You are not passing them to a closer. You are not walking to the back to talk to a manager. Our pricing is transparent and posted, which means your job is not negotiating. It is listening, matching someone to the right vehicle, and making the process feel easy.

That changes what the job takes. The people who thrive here are not slick. They are curious, organized, and genuinely good with people.

No handoffs, no haggling, no pressure. You own the relationship from the first conversation through delivery and beyond.

• Walser Burnsville – Honda, Mitsubishi, Nissan, Subaru, and Mazda
• Walser Bloomington – Toyota and Buick GMC

Your pay: $40,000 base salary plus incentive earnings. The base is your floor, not your target. Once established, Customer Specialists at Walser typically earn $70,000 to $100,000 per year, all in, and top performers earn more. New hires ramp into that, and we will be straight with you about what year one realistically looks like before you accept anything.

Your schedule: Full-time, including evenings and weekends. Saturdays are part of the rotation, as that is when many of our customers need us.

Everything technical about this role is something we teach. With paid training and continued coaching afterward, you will learn:

• How to run a deal from first conversation through delivery
• Product knowledge across our brands, including what is on the vehicle and why it matters
• Our pricing model, and how to explain it clearly and confidently
• Financing, trade-in valuation, and the paperwork that makes a deal hold up
• Our CRM, so your pipeline and follow-up never fall through

• Guide customers through the full vehicle purchase from first hello to keys in hand
• Listen first, and understand what someone actually needs before you show them anything
• Know the inventory and the product well enough to answer real questions honestly
• Run test drives, walk customers through features, and handle the delivery
• Manage paperwork, financing conversations, and trade-in details accurately
• Follow up after the sale and build a repeat and referral customer base that becomes your own
• Keep your pipeline organized in our CRM so nothing and nobody falls through
• Uphold Walser's Core Values:
  Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

Many of our strongest Customer Specialists joined us from restaurants, retail, hospitality, call centers, and the trades. These are roles where you learn to read a person quickly, stay composed when things go sideways, and follow through on what you promised. Those qualities are difficult to teach, and they matter most in this job.

Not required: dealership experience, automotive knowledge, a technical background, or a college degree.

Bilingual candidates are strongly encouraged to apply.

Our customers speak Spanish, Hmong, Somali, and other languages, and someone who can meet a guest in their own language makes a meaningful difference in that guest's experience. It is not required, but it is valued on this team.

• A drive to learn. Curiosity and coachability are the core requirements of this role
• The ability to work with urgency while remaining composed
• Strong verbal and written communication skills, and genuine care for the customer experience
• Organized self-starter habits. A lot of this job is follow-through nobody has to remind you about
• Beginner to intermediate proficiency with Microsoft Office (Outlook, Excel, Word)
• High…