Sales Development Representative; SDR- Entry Level Tech Sales

Kipsu is a Minneapolis-based growth-stage technology company with over 100 team members and a bold mission: to help service professionals Meet the Moment. From partnering with the world’s leading hospitality brands to working with multifamily and healthcare providers, Kipsu empowers service teams to connect with their customers in meaningful ways.

Our best-in-class technology streamlines real-time messaging, surfaces actionable insights, and drives smarter workflows—ultimately transforming what it feels like to give and receive great service. Recognized by the Star Tribune as a Top Workplace, we’ve built our reputation on a strong culture, a long-term view, and a relentless focus on impact.

We’re seeking a high-energy Sales Development Representative (SDR) to join our Enterprise Hospitality team. In this role, you’ll help accelerate Kipsu’s growth by identifying and engaging new prospects across the hospitality industry. Through outbound calls, emails, and social selling, you’ll generate qualified opportunities and partner closely with our sales team to advance them.

Kipsu provides hoteliers with a new way to engage guests through real-time digital channels—enabling them to intercept feedback, elevate service, and build lasting human connections. As an SDR, you’ll play a critical role in sharing this story with the market and opening the door to relationships that transform the guest experience.

• Prospect and engage potential customers through calls, emails, and social selling.
• Generate high-quality opportunities and set meetings for the sales team.
• Research accounts and decision-makers to personalize outreach.
• Consistently hit—and exceed—monthly activity and opportunity targets.
• Clearly communicate Kipsu’s value and core capabilities at a high level.
• Collaborate with marketing and sales leadership to refine messaging.
• Stay curious: keep learning about hospitality trends, competitors, and best practices.
• Jump in to support projects outside your lane when needed—we win as one team.

• High-energy and professional—you thrive in fast-paced, goal-oriented environments.
• Strong written and verbal communication skills.
• Resilient and persistent—comfortable handling rejection and keeping momentum.
• Motivated to grow a career in sales, with a drive to exceed expectations.
• Naturally curious and eager to go deep on an industry or topic.
• Adaptable—you’re comfortable with ambiguity and shifting priorities.
• Experience with CRM tools (Salesforce, Hub Spot, etc.) a plus.
• Kipsu’s Core Values resonates with you and aligns with your personal values

The base pay for this role starts at $45,000/yr. The pay structure for this role is base pay + commission. The total annualized on-target earnings (OTE) for this position is: $70,000-$80,000+/yr.

One Last Thing- at Kipsu, we know our future depends on building a vibrant and diverse team. We actively seek talent of all identities and backgrounds, and we’re intentional about creating an inclusive environment where everyone can thrive. We invite you to roll up your sleeves and join us on our journey.