Global Key Account Manager—CMO​/CDMO Focus

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Global Key Account Manager

Location: Remote - United States

About Us:

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at  and join us to own your future.

Job Overview:

The Global Key Account Manager will be responsible for managing all aspects of, and growing the book of business for, the assigned Key Account(s). The Global Key Account Manager will communicate, sell to, and build relationships with all levels of the customer organization including but not limited to personnel in the C-Suite, Executive Level, Purchasing, Engineering, Quality, and Sourcing. This role will manage large (>$10M)

key Fortune 100 accounts, develop/manage a sales pipeline within these accounts, provide accurate revenue forecasts, and develop / launch a marketing strategy. The person in this role will work independently as well as collaboratively and cross-functionally while being a positive reflection of Ingersoll Rand’s corporate values.

Responsibilities:

• Manage Key Accounts (as assigned) by proposing, aligning on (with Flexan leadership) and executing key objectives, strategies and action plans to increase sales and driving the Flexacution Flywheel within assigned Key Account(s).
• Partner to resolve customer issues by investigating problems; involving the appropriate resources to get the issue resolved; and advising or escalating the situation to management as needed.
• Coordinate and host regular VOC, S , and Q  meetings with assigned Key Account(s).
• Expand, prospect and develop new opportunities withing the assigned Key Account(s). Identify and Analyze needs of the account, refine our targeted value proposition, and identify opportunities where for to grow the business.
• Drive for results and identify what resources are required to successfully close new business and exceed our customer needs and expectations.
• Responsible for managing the internal quoting process to determine costs and subsequently to develop pricing to achieve required profit margins.
• Lead and/or manage negotiations of customer agreements (contracts) with the support of Management and Legal.
• Achieve annual sales quota and non-revenue related objectives within assigned Key Account(s).
• Establish collaborative and efficient processes to communicate with commercial, engineering, and operational functions at Flexan facilities. Take ownership to drive and solve problems associated with key accounts through cross-functional efforts.
• Monitor competition and keep management abreast of any changes in the customer and competitive landscape.
• Support corporate trade show presence with colleagues by assembling, manning, and disassembling trade show booth.
• May be responsible for directly managing or developing other commercial team members
• Other duties as assigned.

• Bachelor’s degree
• 8+ years of key account management experience
• 1+ years of experience managing large (>$10M/year), strategic accounts in a manufacturing industry. Demonstrated success achieving sales…