Dealer Auditor

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #; } tr th { background-color: #; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #; } tr th { background-color: #; } Overview We are seeking an experienced Dealer Auditor to help minimize organizational risk and liability by conducting dealership warranty audits.

This role ensures the consistent, accurate, and fair application of warranty policies and procedures across a large dealer network. The Dealer Auditor plays a critical role in safeguarding compliance and integrity while partnering with both dealership and corporate stakeholders to drive continuous improvement.
This is a high impact, field based role with significant travel and visibility across the dealer network. Responsibilities

• Perform audits of dealer warranty claim submissions through detailed review of repair order documentation
• Initiate chargebacks for warranty noncompliance in accordance with established policies
• Prepare, deliver, and maintain all audit related communications, including notification letters and audit result reports, in compliance with document retention requirements
• Analyze warranty KPIs and claim submission patterns to identify trends, risks, and potential noncompliance early
• Conduct root cause analysis of recurring audit findings and recommend corrective actions
• Maintain ongoing communication with dealership management, regional operations, and corporate teams to ensure compliance with warranty and dealer policy manuals
• Provide training and guidance to dealership and internal personnel to improve warranty compliance
• Support broader dealer network initiatives, including facility inspections and internal audit projects
• Utilize data analytics to predict, monitor, and improve dealer compliance in warranty related activities

Required Qualifications

• Bachelor s degree
• 5 7+ years of combined experience, including:
  • Automotive retail experience with strong knowledge of dealership processes, particularly fixed operations
  • Automotive technical experience, including diagnostic and repair procedures and technical information systems
• Strong proficiency with Microsoft Office (O365 and online collaboration tools)
• Solid understanding of the franchised dealership business model
• Strong quantitative, analytical, and detail oriented skillset
• Knowledge of risk management, control objectives, and automated/manual controls
• Excellent written and verbal communication skills
• Proven ability to manage sensitive conversations, resolve differing perspectives, and build trust with internal and external stakeholders
• Flexible and adaptable in a changing business environment

Preferred Qualifications

• Prior audit experience (financial, compliance, operational, or dealership/franchise)
• Experience with automotive OEM dealership management systems
• Experience working with highly automated or digital audit processes (e.g., remote audits, claims processing tools, optical recognition software)
• Experience authoring or implementing policies, procedures, or technical requirements
• Professional certifications such as Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), or PMP