Spvsr Security Officer

Position Summary

The Security Supervisor position is responsible for the oversight of maintaining a safe and secure Children’s campus. The Security Supervisor will supervise security staff (officers and dispatchers), including assigning work, training, coaching, and discipline. The Security Supervisor’s core role is to promote a safe environment for patients, visitors and hospital employees.

• Must possess excellent multi‑tasking abilities
• Must be capable of prioritizing tasks and setting priorities in a fast‑paced, multi‑faceted environment
• Excellent verbal, writing and computer skills required
• Must be able to prepare verbal and written reports
• Must complete and pass use‑of‑force training within 30 days of hire
• Must be able to pass handcuffing and chemical agent training
• Must complete and pass Basic Life Support (BLS) and Automatic External Defibrillator (AED) training within 90 days of hire
• Must be able to wear respiratory protection (N‑95 respirator, full‑face respirator and PAPR), be fit‑tested and able to pass respirator physical
• Must possess a valid driver’s license (must meet minimum criteria of Children’s Minnesota Fleet Safety Management policy)
• Must be able to successfully pass background checks of the Bureau of Criminal Apprehension (BCA) and Department of Human Services (DHS)

• High school diploma or equivalent required.
• Bachelor’s or Associate’s Degree in Law Enforcement, Criminal Justice, Business, Psychology or Sociology preferred.

• Prior experience in a security or public safety field preferred.
• Prior supervisory experience preferred.
• Prior experience responding and intervening in emergency situations such as crisis de‑escalation, intervention, detainment of suspects, reporting and investigating incidents, and enforcing organizational policy preferred.
• Emergency Operations Center experience preferred.
• Healthcare knowledge/experience preferred.

• POST skills completed, International Association of Hospital Safety and Security (Basic), First Responder, Emergency Medical Technician (EMT), or OSHA first responder certifications preferred.
• Certified Fraud Examiner (CFE), Certified Protection Professional (CPP), Certified Forensic Interviewer (CFI), Physical Security Professional (PSP), Professional Certified Investigator (PCI), a plus.

• Ability to supervise staff, including assigning work and providing training and discipline.
• Ability to provide positive direction and motivate performance.
• Knowledge of supervisory practices and procedures.
• Strong interpersonal skills, with the ability to interact effectively with people at various social levels and across diverse cultures.
• Strong customer service and results orientation.
• Excellent verbal and written communication skills.
• Knowledge of security operations and procedures preferred.
• Must be able to use or learn computer programs for dispatching officers, report writing, database look‑ups, email, access‑control and video monitoring systems.
• Ability to operate, or learn to use, two‑way radios, telephone, copier, fax and pager notification systems.
• Ability to work independently and as a team.
• Ability to communicate effectively with others both orally and in writing.
• Ability to retain knowledge, information, and directions on an ongoing basis and communicate effectively with others.
• Ability to comprehend numerous policies, procedures, concepts and to be able to make decisions using discretion and interpretive judgment based on general and specific policies.
• Ability to maintain accurate records.
• Must be customer service oriented.
• Knowledge of verbal and physical de‑escalation, use‑of‑force continuum and arrest laws preferred.
• Ability to walk and climb stairs.
• Ability to walk and stand for extended periods of time.
• Ability to work outside in extreme weather conditions.
• Ability to see and hear accurately in both day and nighttime conditions.
• Skill in operating portable radio devices.
• Ability to detect irregularities, such as security breaches, facility and safety hazards and emergency situations.
• Effectively contacts and interacts with emergency responders, such as police, fire, and/or…