Community Service Officer

Job Title

Metro Transit Community Service Officer

We offer tuition reimbursement of $4,500 every 6 months, up to a total of $18,000!!! The Metro Transit Police Department is currently hiring part-time, benefits eligible, Community Service Officers to provide varied support services to the department by performing duties that do not require a licensed peace officer. This is a uniformed non-sworn position that provides police visibility and customer relations to the public, with a focus on the transit riding community.

This posting is to fill current vacancies, as well as create an eligible list for future vacancies for up to 6 months. Being placed on an eligible list does not ensure you will be hired. To find out more about the Metro Transit Police Department, please . We are committed to supporting a diverse workforce that reflects the communities we serve.

Nearly half of our department is made up of women and people of color. The Metro Transit Police Department is one of the fastest growing agencies in the state due to the expansion of light rail and Rapid Transit Bus systems. We are a licensed police force committed to the safety of our customers and employees, serving eight counties and approximately 85 cities in the region.

There is an authorized strength of 171 full-time officers, 55 community service offers, and 40 administrative staff dedicated to one thing: public safety on and near our transit system. Our mission statement is:
Safeguarding the transit community with integrity and professionalism while building trust through community partnerships. We strive to provide excellent police service each and every day. Our core values of honesty, service, and respect are how we will fulfill our mission.

As a Metro Transit Community Service Officer you will:

• Perform pedestrian/crowd control at large events such as Twins, Gophers and Vikings games.
• Provide pedestrian control at light rail stations. May use handcuffs, chemical irritants to control volatile situations.
• Assist sworn officers with fare inspections by checking fare tickets, writing citations on the light rail and conduct bus security, and parking enforcement.
• Perform clerical and maintenance support as needed.
• May transport evidence or paperwork to a Crime Lab, BCA, court, prosecutor 's office, etc.
• May complete police reports that don't require a sworn officer to complete.
• Performs other duties as assigned.

• A High school diploma or general education degree (GED) and
• Must currently be enrolled in an accredited college or university program seeking a degree in a Law Enforcement related field
• Must be able to perform duties in the work environment and physical requirements sections listed below

• Valid driver's license with an acceptable driving record

• Ability to regularly work a minimum of 20-25 hours per week
• Able to solve practical problems, interpret instructions, complete simple addition and subtraction, copy, count and record information
• Understand and follow verbal, written and/or demonstrated instructions, read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Accurately copy data from one source to another
• Requires the skill to provide basic client services and basic directions to the public and other agencies within the organization
• Communicate effectively verbally and/or in writing with customers or staff, to complete time report, to coordinate schedule to meet hourly limits and meet department needs
• Knowledge of basic business software, Microsoft Office (i.e. word, excel, email, etc.)
• Ability to write routine reports and correspondence
• Ability to work independently with little supervision and self-motivate
• Ability to remain free from any physical, emotional or mental condition that might adversely affect the CSO duties
• Ability to administer first aid and assist medical personnel if called upon
• Ability to drive a car/SUV at normal speed and at all times of the day/night.

Physical requirements of the position:

• Ability to sit, stand, walk and twist on a frequent basis
• Ability to lift up to 125 pounds when assisting in carrying and lifting a stretcher with a person
• Ability to possess cardiovascular fitness for rapid stair climbing and other situational needs
• Ability to balance self while handling weighted equipment
• Ability to lift up to 50 pounds from floor to waist
• Ability to lift up to 20 pounds from waist to overhead
• Ability to carry up to 50 pounds
• Ability to kneel, crouch balanced without support
• Ability to push/pull people/objects up to 185 pounds using total body movements
• Ability to walk long distances (e.g., up to one mile at 3 mph minimum in under 20 minutes)
• Ability to hear within normal hearing range and good comprehension skills to follow directions

The physical requirements will…