Security Officer (Part-Time

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business, and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean‑inspired dining by award‑winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools, and a spa dedicated to nourishment through nature.

The Four Seasons Hotel Minneapolis seeks a Security Officer to join our talented team! Be a part of a workforce that fosters connection, celebrates character, and develops craftsmanship.

Basic

Purpose:

Monitors, responds, and trains for emergency/security systems and incidents. Serves as the safety and policy leader for the overnight shift, assists guests and employees with operational tasks, responds as a first responder trained in CPR, answers phones and directs calls, and assists with any other tasks needed on the overnight shift.

• Assist the Hotel team with responsibility to ensure the protection of guests, patrons and associates; their property, Hotel property, building and grounds. Enforce Hotel rules, regulations and policies as well as the department’s rules, policies and standards.
• Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.
• Respond to all emergency calls including Emergency Response team calls. Assist in the Fire Command centre when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards. Able walk/run up stairs carrying a fire extinguisher.
• Implement all policies and procedures regarding security and safety.
• Share duties in Operations Center with emergency and department phone monitoring, closed circuit television monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Respond properly in any hotel emergency safety situation.
• Assist with Worker’s Compensation, complete reports, and maintain a health and safety.
• Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow‑up on investigations, and approve reports and logs. Initiate and assist General liability reports. Promote loss prevention through training and awareness throughout the building to reduce claims.
• Project an image of friendliness, professionalism and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.
• Act as a liaison with all law enforcement agencies, city and federal agencies and hotel associations.
• Respond to and mediate all non‑emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
• Contain and transport items potentially contaminated in accordance with Blood Borne Pathogen program and training.
• Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.
• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
• Works harmoniously and professionally with co‑workers and supervisors.

• At least 1+ years of security experience, preferably within Hotels.
• High School diploma – Bachelors Degree Preferred.
• Apply an ethical approach to the outcome of situations.
• Strong interpersonal and relationship‑building skills to work with peers, superiors and clients.
• Work in a safe, prudent…