Incident Report Writer

POSITION:
Incident Report Writer

DEPARTMENT:
Security

REPORTS TO:

Director of Security

FLSA STATUS: PT, Hourly, Non-Exempt

COMPENSATION: $25.00/hour

LEGENDS GLOBAL culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.

Sounds like a winning formula for you. Join us!

The Incident Report Writer is an event based member of the Legends Global Security Team responsible for responding to security and medical incidents and accurately documenting events as they occur. This position gathers information from private security personnel, law enforcement, emergency medical services, stadium staff, and other involved parties. This information will be documented in the stadium's incident management system. The Incident Report Writer will also ensure that reports are complete, accurate, and properly documented.

U.S. Bank Stadium, owned by the Minnesota Sports Facilities Authority, is a multi-purpose stadium located in the heart of Minneapolis, Minnesota. With over 66,000 seats, this state-of-the-art facility hosts a dynamic range of events, including the Minnesota Vikings, concerts, family shows, college and high school sporting events, conventions, trade and consumer shows, community events, corporate meetings, receptions, private celebrations, and guided tours.

Since opening in July 2016, U.S. Bank Stadium has hosted 2,000 events with over 10.3 million guests.

• Respond to security, medical, guest, operational, and other incidents occurring during stadium events
• Gather accurate and timely information regarding incidents, including involved parties, location, circumstances, and action(s) taken.
• Document incidents in the stadium's incident management system in a timely, thorough, and accurate manner.
• Communicate with law enforcement, EMS, private security personnel, stadium staff, management, and other responding agencies as necessary.
• Monitor and communicate incident information using multiple methods, including radio and telephone communications.
• Understand and follow general stadium security, emergency response, and incident management procedures.
• Assist with communication and coordination during emergencies and other significant incidents.
• Maintain situational awareness and identify when additional resources or assistance may be required.
• Interact professionally with guests, employees, contractors, vendors, law enforcement, emergency responders, and other stake holders.
• Use sound judgement to de-escalate situation and maintain a professional and controlled environment.
• Review incident documentation following events to ensure reports are complete, accurate, and properly entered into the incident management system.
• Follow up on incomplete or outstanding incident information and obtain additional details when necessary.
• Protect confidential and sensitive incident information and always maintain professional discretion.
• Perform other duties as assigned in support of stadium security and event operations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.

• High School diploma or equivalent required.
• Associates degree or higher preferred.
• Previous experience writing incident reports in security, law enforcement, emergency medical services, or other first responder environment required.
• Previous event operations, stadium, arena, or large scale event experience preferred.
• Experience working with first responders preferred.
• Certification in NIMS 100/200, 300/400, & 700/800
• Previous experience working in high volume, fast paced operational environments preferred.

• The ability to work independently and to manage priorities is a must.
• Excellent communications skills (written and verbal) required.
• Excellent customer service skills.
• Communicates changes effectively.
• Works with integrity and ethically.
• Ability to remain calm, professional, and effective in high-pressure or emergency…