Sr. Building Automation Service Specialist

Position Location: Shoreview, MN branch location, serving customers throughout the greater Minneapolis, MN area.

As a Service Specialist, you will:

• Execute digitalization and standard service operations strategies.
• Collaborate with internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
• Follow safety requirements as outlined by Siemens and customers and complete all required training.
• Adhere to mandatory policies, procedures, and standards; coordinate with contractors on job sites, maintain tools and test equipment.
• Support after‑hours during on‑call rotation; respond to service calls (emergency and on‑site) as assigned and perform repairs for all automation system types.
• Complete service ticket documentation per policy and maintain preventive maintenance schedules.
• Maintain accurate documentation of services performed and generate reports within Siemens tools.
• Provide instructions to customer personnel regarding proper system operations and assist with training.
• Identify and report system discrepancies, suggest upgrade opportunities, and assist in pricing of repairs and upgrades to existing agreements; perform system checkout and startup on projects.
• Work overtime when needed (compressed schedule may require extended hours).
• Participate in on‑call rotation and minimal overnight travel.
• Participate in job site final walk‑through or final completion for systems‑to‑service turnover on assigned jobs; perform other duties as assigned.

Basic Qualifications:

• 1+ years of experience servicing electronic control or HVAC equipment.
• Electro‑mechanical experience (through prior role or education) and user PC/software skill.
• Ability and willingness to work in various conditions, including climbing ladders, scaffolds, and high‑lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings.
• Willingness to use hand tools, laptop, email, smartphone, tablet, and carry equipment weighing up to 75 pounds unassisted.
• Experience with Microsoft Office (Word, Excel, Outlook).
• Willingness to work overtime when needed.
• Must be 18 years of age and possess a valid driver’s license with limited violations; must meet eligibility requirements to participate in Siemens’ fleet vehicle program.
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications:

• High school diploma or state‑recognized GED.
• Specialized skill training or certification.
• 1+ years of experience installing and servicing electronic control or HVAC equipment.
• Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations.
• Engineering or programming (PLC or BMS) background.
• Knowledge of building system communication protocols such as BACnet, Modbus, TCP/IP.

Siemens offers a variety of health and wellness benefits to employees. Pay range for this position is $54,121 – $92,779 annually; actual wage may vary based on budget and candidate experience, knowledge, skills, qualifications, and geographic location.

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.