Field Service Technician - Minneapolis, MN

Field Service Technician - Minneapolis, MN
Manufacturing Raleigh , Minnesota Permanent Aug 28, 2025

We are trusted advisors in critical patient safety matters to our customers, so our technicians are rigorously trained as controlled environment subject matter experts for 6-18 months. After the first year, technicians are sponsored for accreditation by the NSF to validate their competency. Technicians are responsible for performance testing, certification, maintenance, and repair/troubleshooting of controlled environment equipment and clean rooms used in biotech, med-tech, and healthcare.

The jobs are performed at customer sites and technicians will typically visit several customers in a given day. Importantly, technicians interface directly with our customers during site visits and are responsible for always maintaining an excellent standard of customer service.

• Equity ownership
• Bonus opportunities through our quarterly bonus program
• 401k employer match 3%
• Health Insurance (100% coverage for employees and their family)
• Short-term and long-term disability benefits (100% coverage)
• Vision and dental insurance (100% coverage employee)
• Generous paid time off, holidays, sick days
• Company Owned Car

• Demonstrated high integrity, work ethic, and professionalism
• At least 2 years of electrical/mechanical experience, ideally in a field service job
• Proficient in basic mathematics
• Demonstrated ability to follow through on detailed instructions
• Outstanding team and customer communication
• Valid driver's license with a clean driving and criminal record
• Ability to lift and climb stairs and ladders
• Driving Monday through Friday (out-of-town travel 40-50% of the time) with limited weekend work

NY Headquarters
1430 Broadway, 13th Floor
New York, New York 10018