Supervised Parenting Coordinator

Who We Are

Family Wise has been keeping children safe and helping families lead stable, healthy, and productive lives since 1976. Our programs help families build resiliency, identify and harness their strengths, and connect to other resources. We promote individual and community‑led actions that enhance supports for children, parents, and families across Minnesota.

Our mission is to strengthen families by promoting the safety, stability, and wellbeing of children, and our vision is for a world where every child thrives. As a multi‑service, multi‑cultural agency, Family Wise focuses on nurturing children, families, and communities through culturally competent services. Our staff reflect the communities we serve through shared lived experiences and cultural background, and many can provide services in languages other than English.

Our programs focus on natural supports, experiential learning, education, and a therapeutic approach with expertise in trauma‑effective care.

$25.00 per hour

• Paid vacation and sick time
• Nine paid holidays and three floating holidays
• Competitive health, dental, and vision insurance
• Health Savings Account (HSA), and options for Flexible Spending Accounts (FSA)
• Long‑term disability insurance – the employer pays the premiums
• Employer‑paid basic life insurance with the option for additional coverage paid by the employee
• Voluntary benefits:
  Accident, hospital indemnity, critical illness, short‑term disability insurance
• FWS sponsors a retirement plan with 3% employer match and immediate vesting
• Discounted tuition for Bachelor’s, Master’s, and Doctorate programs
• Professional development opportunities
• Access to advancement (internships, job placement, field practice)

This is a regular, full‑time and hybrid position. Business hours for program are 9am – 8pm (7 days a week) – this position will work a flexible schedule within these time frames; some evening and weekend availability is needed.

Family Wise is hiring a Supervised Parenting Coordinator to assist the Supervised Parenting Program Manager with specific administrative duties related to the Supervised Parenting Department. The Coordinator will facilitate visitations, provide parent education curriculum to the families served, and document family visits.

• Coordinate and manage referrals received from county agencies and courts for programming.
• Ensure data integrity by conducting audits, correcting errors, managing family information in the client database, and validating billing data.
• Support billing processes, including submission preparation and reporting for contracts and grants.
• Guide and support training for new staff members and interns.
• Manage and track subpoena processing.
• Review private pay payments.
• Provide a secure, safe, clean, and neutral environment that ensures positive experiences for parents and their children.
• Coach parent education using curriculum resources and professional expertise.
• Conduct parenting observations and provide feedback on parents’ interaction skills.
• Provide life skills education to increase parental capacity for positive family dynamics.
• Screen families upon arrival for parenting time sessions.
• Guide families through conflict resolution, teaching effective communication strategies and de‑escalation techniques.
• Coach and provide feedback to parents regarding age‑appropriate boundary setting, discipline, empathy, family roles, and nurturing skills.
• Attend appropriate collateral meetings with other professionals and referring agencies.
• Coordinate and communicate with county workers, referring partners, and other stakeholders in a timely manner.
• Complete intakes and facilitate ongoing family communication regarding problem solving, scheduling, and other family needs as requested.
• Document interactions and observations accurately and promptly, presenting information in a clear and objective manner.
• Utilize designated software platforms and digital tools to maintain detailed case records.

• Minimum of 2 years of experience working in the Human Services field; experience working with children and families preferred.
• Bachelor’s degree…