Operations Coordinator

Resident Connections Coordinator

Native American Community Clinic (NACC) opened its doors in 2003 to address health disparities within the urban Native American community in the Twin Cities. Our mission is to promote the health and wellness of mind, body, and spirit by providing culturally responsive care that honors Indigenous traditions while addressing the root causes of health inequities. NACC offers comprehensive Medical, Behavioral Health, Dental, Substance Use, Traditional Healing, and Care Coordination services, along with resource navigation, outreach, and community-based support to improve access to housing, food, health insurance, transportation, and other essential resources.

NACC is seeking a compassionate, resourceful, and community-oriented Resident Connections Coordinator to support residents living at Wihinapȟe Apartments, a new 83-unit affordable housing community opening in September 2026 above NACC's new clinic in Minneapolis. Developed through a partnership between NACC and Wellington Management, Wihinapȟe will provide affordable housing for individuals and families, including supportive housing units for people with disabilities and individuals transitioning out of homelessness.

Working as part of a collaborative team with NACC, Simpson Housing Services, and Wellington Management, the Resident Connections Coordinator will provide culturally responsive supportive services that help residents maintain stable housing, connect to healthcare and community resources, and improve overall well-being. Responsibilities include assisting residents with housing stability, health insurance, food access, transportation, children's resources, and other social service needs while fostering resident engagement, community connections, and self-sufficiency.

The successful candidate will understand the complex needs of individuals experiencing housing instability and co-occurring challenges and will be committed to meeting residents where they are through a holistic, strengths-based approach.

While the Resident Connections Coordinator will play a key role in supporting residents of Wihinapȟe Apartments, this position is not exclusively dedicated to the housing community. As part of NACC's broader Care Coordination team, the Coordinator will also support NACC's patient population by connecting individuals and families to community resources, addressing social determinants of health, and helping remove barriers to care across the organization.

This is a full-time position working Monday through Friday, 8:30 a.m. to 5:00 p.m.

• Welcome new residents and NACC patients by providing information about available supportive services, community resources, and the Resident Connections program.
• Develop trusting, strength-based relationships with residents and patients that promote housing stability, self-sufficiency, and overall health and well-being.
• Assess participant needs and connect individuals and families to appropriate community resources including housing supports, health insurance, food assistance, transportation, employment, education, childcare, behavioral health, physical health, and other social services.
• Develop and maintain partnerships with community organizations, service providers, Tribal organizations, and public agencies to expand available resources and improve access to services.
• Provide crisis intervention, referrals, and coordination with community partners including mental health crisis services, Adult Protective Services, and other emergency response resources when appropriate.
• Partner with Wellington Property Management and Simpson Housing Services to support residents experiencing lease violations or at risk of eviction by identifying barriers and developing plans to maintain housing stability.
• Coordinate supportive housing services for residents while also providing resource navigation and care coordination support to NACC's broader patient population.
• Plan, coordinate, and facilitate resident engagement activities including resident meetings, health education workshops, support groups, cultural activities, social events, and leadership opportunities.
• Foster…