Case Manager, Prevention

CAREER OPPORTUNITY

Agate Housing and Services is an innovative and collaborative nonprofit organization whose mission is to end homelessness and relieve hunger through action and advocacy. We progress toward this goal by providing emergency services, shelter, and housing programs for individuals and families. We meet people experiencing homelessness where they are and accompany them on their journey to safe, stable housing and a healthier life.

We believe that housing is a basic human right.

Agate Housing and Services values are:

Integrity:
Consistently doing the right thing even if it isn't the popular thing.

Equity:
Fighting the status quo by actively examining and changing the way things are done to better represent the people who are most impacted by homelessness and hunger.

Humanity:
Understanding how these issues impact us- the community, our staff, and the people we work with- as a collective and developing relationships by establishing trust when we put in work to understand the needs of people experiencing homelessness and hunger.

Creativity:
Responding to the needs of the community with innovative and unique solutions.

Agate Housing and Services is an Equal Opportunity Employer/AAE, offering competitive pay and exceptional benefits including; medical insurance, employer paid dental and life insurance, short term disability, 4 weeks of paid time off in the first year of employment, and a 401k retirement savings with an employer match.

The Housing Programs Department serves households who are experiencing or at risk of homelessness in Hennepin County. Our programs include Prevention, Coordinated Entry Assessments, Fast Track, Rapid Rehousing, and Long-term Supportive Housing for households with children and adults without children. By offering programs of various intensity and length, we hope to be able to provide the level of service each household needs to be successful.

The goal in all of our housing programs is to end homelessness by assisting households in stabilizing their housing and achieving self-sufficiency.

The Prevention Case Manager is primarily responsible for assisting families and singles who are at imminent risk of losing their housing and have histories of homelessness. The Prevention Case Manager will assess each household's strengths and needs, assist the household in gathering appropriate documentation to submit an application to Rent Help. The Prevention Case Manager will monitor spending and services to ensure that program requirements are fulfilled and the program meets its budgetary expectations.

• Assist participants with stabilizing their housing (i.e., intake, assessment).
• Maintain regular contact with landlords, negotiate payment arrangements, and mediate landlord-tenant issues.
• Provide financial assistance for families in compliance with program requirements and budget.
• Assist with program reporting, ensuring that program is on track to meet contractual goals.
• Coordinate with Early Intervention Program Manager and Director of Housing Programs to ensure compliance with funding expectations.
• Establish and maintain active working relationships with community partners and other providers.
• Connect families to mainstream resources that will continue after the termination of our services.
• Educate clients about tenant responsibilities and rights, financial management, and affordable housing opportunities.
• Complete accurate case notes, data collection, and other documentation for assigned clients in a timely manner.
• Attend grantee meetings by funder.

Other duties as assigned.

Position consists of approximately 50% direct client contact, and 50% indirect client-related work (i.e. documentation, communicating with collateral partners, preparing for client meetings, attending trainings and community events).

Sedentary work - Sitting most of the time with occasional walking. Exerting up to 10 pounds of force occasionally.

Must be able to attend occasional home visits and apartment showings with clients, including units that may only be accessible by climbing stairs.

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