Outreach Case Manager

Our Mission

The Bridge for Youth (BFY) centers youth voice, justice, and equity in all we do, and empowers youth experiencing homelessness through safe shelter, basic needs, and healthy relationships.

Patience – We give space for youth to make decisions on their own timeline in their own way.

Love and Caring – We believe in acceptance, empathy, and non-judgement.

Communication – We engage in intentional dialogue to understand each other’s truths.

Integrity – We actively learn, grow, and change to align our actions in equity and justice.

Co-Creation – We seek connection to amplify the voice of youth and each other.

Community – We stand together for youth and for each other.

Position: Outreach Case Manager

Job Type: Full-Time; 1.0 FTE

Classification: Non-Exempt

Reports to: Outreach & Supportive Services Manager

Posting Date: 8/11/26

Closing Date: Open Until Filled

Compensation: $22 - $25 /hr

The Bridge for Youth utilizes an equitable & competitive compensation program and salary structure that includes regular Cost of Living Adjustments and raises. For this position, the salary range is $22 - $25 per hour, depending on experience.

This salary is non-negotiable beyond this range to counter pay inequality and uphold internal parity for salaries.

Location: 100% in-person working on-site at BFY in Minneapolis and in surrounding communities in the Twin Cities metro area

Working Hours: Full-time hourly position; including shift hours working evenings, including some weekend and holiday hours;
Hours for this position are Mon/Tue/Wed: 8:30 AM – 5:00 PM, Thu: 10:30 AM – 7:00 PM, Fri: 8:30 AM – 5:00 PM. Participate in on-call support rotation as scheduled offering support and consultation to staff for all programs by phone and occasionally on-site. Rotation of on-call duties is 24-hours a day for seven days.

For over 50 years, BFY has been at the forefront of addressing youth homelessness in Minnesota, positively impacting the lives of the most vulnerable youth in our community, through youth-centered and culturally-responsive programs that offer a pathway out of homelessness, including the most marginalized – minors, BIPOC, LGBTQ+, young families, and SEY.

The Case Manager is a member of the Outreach & Support Services team, with a primary focus on engaging with youth who are in program at BFY and in community who are experiencing homelessness, prioritizing victims of crime and violence, LBGTQ+, and BIPOC youth who need case management supports. The Case Manager centers youth voice and supports youth in a journey-oriented approach by connecting them to necessary resources and facilitates access to housing supports through the Coordinated Entry Systems.

This position proactively engages and supports youth in the community through street, site, and mobile outreach. Additionally, this position is an active participant in the Street Works Collaborative.

• Competitive health, dental, vision, and ancillary benefits.
• Company-paid life insurance and long-term disability.
• 403b (immediate contribution & vesting) with up to 4% match after one year of employment.
• Up to 4 weeks of PTO first year of employment, in addition to 15 paid holidays.
• Pet friendly.

• Lead within a framework of agency values, philosophies, and goals, including team commitment and cooperation across BFY services and programs.
• Emulate and enthusiastically promote the organizational culture as defined by the identified values statements and racial justice and equity opportunities of BFY.
• Lead in building upon and strengthening a culture of establishing and nurturing relationships.
• BFY believes in team, collaboration, and constantly developing a supportive and caring environment for each other. Sometimes we are asked to lean in above and beyond our position description and we enthusiastically do so.

Programmatic

• Provide case management services to youth within the program and community
• Initiate, develop and maintain positive direct relationships with youth and families within BFY programming and community
• Provide counseling, harm reduction and safety planning and service…