Family Rapid ReHousing Case Manager

CAREER OPPORTUNITY

Agate Housing and Services is an innovative and collaborative nonprofit organization whose mission is to end homelessness and relieve hunger through action and advocacy. We progress toward this goal by providing emergency services, shelter, and housing programs for individuals and families. We meet people experiencing homelessness where they are and accompany them on their journey to safe, stable housing and a healthier life.

We believe that housing is a basic human right.

Agate Housing and Services values are:

Integrity:
Consistently doing the right thing even if it isn't the popular thing.

Equity:
Fighting the status quo by actively examining and changing the way things are done to better represent the people who are most impacted by homelessness and hunger.

Humanity:
Understanding how these issues impact us- the community, our staff, and the people we work with- as a collective and developing relationships by establishing trust when we put in work to understand the needs of people experiencing homelessness and hunger.

Creativity:
Responding to the needs of the community with innovative and unique solutions.

Agate Housing and Services is an Equal Opportunity Employer/AAE, offering competitive pay and exceptional benefits including;

• medical insurance
• employer paid dental and life insurance
• short term disability
• 4 weeks of paid time off in the first year of employment
• 401k retirement savings with an employer match

Agate's Housing Programs Department serves households who are experiencing or at risk of homelessness in Hennepin County. Our programs include Prevention, Coordinated Entry Assessments, Rapid Rehousing, and Long-term Supportive Housing for households with children and adults without children. By offering a variety of programs, we hope to be able to provide the level of service each household needs to be successful.

The goal in all our housing programs is to end homelessness by assisting households in stabilizing their housing and achieving self-sufficiency.

The primary objective of the Rapid ReHousing Case Manager is to move families from shelter or other settings qualifying as "literally homeless," into permanent housing as quickly as possible and to provide case management services to ensure they remain stably housed after exiting homelessness.

The Rapid ReHousing Case Manager is primarily responsible for working with families experiencing homelessness who are referred through Hennepin County's Coordinated Entry System. This involves intensive housing search assistance, and stabilization case management services in the home once housing has been secured. Rapid ReHousing clients are eligible to receive case management services for six to nine months after moving into housing.

In addition, this case management role will maintain regular contact with landlords working with our program, cultivate relationships with new landlords, and assist with housing search for program participants.

• Work with families experiencing homelessness in Hennepin County to assist them with transitioning from homelessness to stable housing.
• Search for housing and negotiate with landlords on behalf of participants.
• Provide structured case management services for families with a focus on housing stability through regular home visits once housing has been secured.
• Support families in addressing barriers to housing stability, with a focus on increasing income.
• Connect families to mainstream resources that continue after the termination of our services.
• Build relationships with landlords to help participants find and maintain housing.
• Mediate landlord-tenant issues.
• Educate participants about tenant responsibilities and rights, financial management, and affordable housing opportunities.
• Work cooperatively and collaboratively with other agency staff and Hennepin County shelter staff to meet the participants' needs.
• Manage multiple sources of funds to assist participants, maintain accurate records of expenditures.
• Complete accurate case notes, data collection, and documentation for assigned clients in a timely manner.
• Must be able to attend home visits and…