MRO Site Representative

About Sun Country Airlines

We’re not your average airline. We’re agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we’re a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world.

At Sun Country, you'll be part of a growing airline and an enthusiastic team focused on connecting our community with their favorite people and places.

• Comprehensive benefit package including dental and vision
• PPO and high deductible health plans
• Health savings account and Flexible Spending Account
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

The MRO Site Representative is responsible for all maintenance that occurs at that station for which they are assigned (e.g., heavy maintenance facility, paint facility, etc.). Responsibilities include, but are not limited to, monitoring all tasks and work orders issued to the Maintenance Repair Organization (MRO). Ensure that all tasks are performed and signed off correctly in accordance with company policy.

• Coordinate the activities of contracted MRO services.
• Assist in the request or procurement of urgently needed technical data required by contracted MRO.
• Act as a liaison between contracted MRO and SCA Maintenance/Quality Departments and maintain a continuous line of communication.
• Review contract MRO invoices and verify charges in coordination with Maintenance Planning Management.
• Monitor cost performance of contract maintenance, activities, and identifying problem areas with comprehensive fixes.
• Maintain a continuous line of communication between contracted MRO and SCA Maintenance/Quality Management.
• Perform pre dock, daily work-in-progress and post dock surveillance of SCA aircraft undergoing maintenance to ensure all maintenance and required documentation is being completed in accordance with Sun Country Airlines General Maintenance Manual (GMM).
• Review each completed item of maintenance to ensure the documentation is complete, accurate, and in accordance with Sun Country Airlines GMM and maintenance provider agreements.
• Initiate data collection and communication for required regulatory and company reports (SDR, corrosion reports, etc.).
• Coordinate with Maintenance Planners to ensure efficient accomplishment of Mods and heavy check work packages.
• Ensure Maintenance Providers are staying on task to meet agreed upon delivery schedules. Make timely and decisive decisions to maintain the footprint of the planned maintenance event.
• Perform receiving inspection of incoming materials shipped to maintenance provider facilities.
• Utilize company computer systems to provide continuous updates to SCA and to monitor progress of the project.
• Work closely with Maintenance Control personnel in trouble shooting items that require special attention and coordination.
• Assist maintenance provider with additional support/research required from other SCA departments such as:
  Engineering, Quality Assurance, Quality Control, Materials, Planning, Maintenance Control, Records, Technical Publications, TRAX/IT, Dispatch, Ground Ops, etc.
• Coordinate with internal, functional departments to ensure parts, material and special tooling are available to the contracted MRO to perform the set work package.
• Conduct all tasks in a safe and efficient manner complying with all local, state, and federal safety and health regulatory requirements, programmatic standards, and with any internal policies and procedures identified by Sun Country Airlines.
• Any other duties assigned by management.

Reasonable accommodations may be made to enable individuals…