Dispatch

Transit Team, Inc.

Job Title: Dispatcher

Location: Minneapolis, MN

Shift: Mon - Fri 5:00AM - 1:30PM

Pay: $25/hr + Full Benefits

Employer of Choice! Voted Best Company to Work For by U.S. News & World Report (2025–2026)

• Competitive pay (with a 3% increase yearly!)
• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with a company match
• Employee assistance program
• Employee discounts
• Paid training and ongoing development
• Opportunities for advancement
• A positive, team-oriented work environment
• And More!

As a Dispatcher, you will play a crucial role in ensuring the efficient and effective operation of the Metro Mobility West Zone Contracted Services
. Your primary responsibility will be to coordinate transportation services for individuals with disabilities, ensuring they receive safe and reliable transportation to their destinations. You will be the main point of contact for drivers, providing essential communication support and ensuring the smooth execution of daily operations.

As a leader and communicator with our frontline staff, it is important that you embody our core values:
We Care
, We Do The Right Thing
, We Collaborate
, and We Have Fun
.

• Effectively route client trips
• Apply basic computing knowledge
• Communicate with drivers to ensure their daily success
• Speak with supervisors or customers to resolve problems
• Manage critical incidents and service disruptions
  
  Monitor and manage KPIs, including on-board time, on-time percentage, and appointment times
• Ensure routes are optimized for best performance

• Strong communication and problem-solving skills
• Ability to multitask and work in a fast-paced environment
• Basic computer skills
• Previous dispatch or transportation experience preferred
• Ability to pass background check and drug screening

Join a company recognized for excellence and committed to your success!

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Transit Team is the largest paratransit provider in the state of Minnesota.

For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.