Specialist, Logistics

Accelerate Your Career At RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is $50K. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

LTL Logistics Specialists manage daily operations for our LTL SMB accounts, including coordinating and tracking shipments, handling freight classification and pricing for quotes, and building relationships with carriers and customer contacts. They ensure profitability by selecting optimal carriers and service levels, resolving shipment issues, while upholding our high level of service.

• Account Assignment & Knowledge:
  Execute daily operations for assigned accounts, understanding their growth strategies, goals, and contractual agreements.
• Load Management:
  Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.
• Communication:
  Communicate effectively and punctually with both internal teams and external customers, using the appropriate channels.
• Freight Classification and Pricing:
  Handle freight classification, provide accurate pricing for quote requests, and ensure compliance with industry standards and regulations.
• Problem Solving & Issue Resolution:
  Identify, communicate, and resolve any issues related to shipments, including delays, discrepancies, or damages, to ensure smooth operations.
• Client Relationships:
  Develop strong working relationships with customer contacts and facilities.
• Collaboration:
  
  Foster internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
• Quoting:
  Identify whether customers with heavy and/or consistent freight volume would be suited for possible customer-specific pricing.

Our Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly:
  Earn up to 13 days PTO/ Salary:
  Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, , accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts:
  Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.