Rail Transit Supervisor

WHO WE ARE

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and prior to Covid, provided more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

We are committed to supporting a diverse workforce that reflects the communities we serve. We are also a Veteran Friendly employer and encourage Veterans to apply.

How your work would contribute to our organization and the Twin Cities region:

Rail Transit Supervisors are an integral part of the organization, overseeing Metro Transit's Light Rail Operations from the Rail Control Center (RCC). They are responsible for the safe and efficient operation of the Light Rail system through monitoring and directing rail movement from the RCC. Rail Transit Supervisors are also responsible for field supervision of Rail Operations and Facilities including station platforms, station structures, and equipment.

Rail Transit Supervisors are expected to follow and enforce all company policies, procedures, rules, and guidelines.

NOTE: This posting will create an eight (8) month eligible list for current and future positions. This position will work onsite at the Rail Control Center or will be traveling in the rail operations field. Hours will vary with the requirement to work weekends and holidays. The candidate's permanent residence must be in Minnesota or Wisconsin.

• Oversees the day-to-day activities and operations for an assigned portion of both mainline and yard territories with a focus on safety and on-time performance.
• Monitors, addresses, and thoroughly documents operator performance, on-time rail performance, service delays, emergencies, and facility concerns.
• Reacts quickly and utilizes appropriate personnel, both internal and external, to come to a safe and efficient resolution of all special events, service disruptions, and emergencies.
• Coordinates with LRT Vehicle and Systems Maintenance to ensure that equipment is available to provide uninterrupted revenue service at all times.
• Coordinates with internal and external stakeholders to ensure planned and unplanned maintenance activities are safely executed.
• 80% of time is spent in a control center setting utilizing highly technical computer software to monitor and control train movement while communicating via 800mhz radio systems.
• 20% of time is spent working outside in a field support role, regardless of weather conditions.
• Works in a team-centered technical environment; to be successful in the position, individuals must be capable of high mental concentration, work well under stress, and have a strong multi-tasking ability.

Any of the following combinations of experience in transit, transportation, operations, emergency services, fast paced or high-pressure environments or closely related field and completed educational degree in Business Administration, Transportation, or closely related field with one (1) year of verifiable lead or supervisory experience:

• High school diploma/GED with seven (7) years of experience including one (1) year of verifiable lead or supervisory experience.
• Associate degree with five (5) years of experience including one (1) year of verifiable lead or supervisory experience.
• Bachelor's degree or higher with three (3) years of experience including one (1) year of verifiable lead or supervisory experience.

What additional skills and experience would be helpful in this job (desired qualifications):

• Experience working in a Control or Dispatch center.
• Experience working in an organization that operates 24 hours a day and 7 days a week.
• Strong leadership skillset.
• Demonstrated ability to promote and support an equitable, positive, and respectful work environment that values cultural diversity among all employees.

License Requirement

• Must have a valid driver's license and an acceptable driving record.
• Must maintain valid DOT/medical qualifications.

Metropolitan Council Employees Only: Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for lead/supervisory experience. You must attach your certificate(s) as proof of completion of the program to your application. Only completion of one of the four programs listed below will substitute credit (6 months or 1 year) for…