Billing Administrator – UB Veolia NA

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery.

Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Position

Purpose:

This position is responsible for managing the day-to-day operations of the billing department effectively toward goals of timeliness and accuracy of billing, responsive and timely customer service to external customers. Coordination with internal and external finance personnel, timeliness and accuracy and completeness of billing related account reconciliations, annual audit, sales tax reporting and/or special requests/projects.

• Managing a billing process: effectively communicating goals, timelines, and objectives.
• Ensuring billing accuracy and reconciling are being completed in a timely manner.
• Producing and reviewing monthly billing – Utility Billing, Client fixed fee and variable.
• Customer service issue resolution and oversight of open complaints and annual reporting.
• Ensuring proper recognition of revenue.
• Account reconciliation of unbilled costs, unbilled fees and limit tracking.
• Ensure internal control compliance is maintained in accordance with GAAP standards.
• Coordinating with field to clarify any missing data.
• Completing performance measurements and targets.
• Completing special projects as required.

• Spends most of time in an office environment.
• Possible Work Hazards :
  Must take care in moving or lifting office supplies. Infrequent exposure to plant hazards including noise, heavy equipment, fumes and chemicals.

• High School Diploma/GED is required.
• Degree in Accounting or Finance required, BS preferred.
• Strong prior experience with the financial and accounting aspects of ERP systems (SAP preferred).
• Prior Utility Billing experience preferred

• Strong computing skills with proficiency in the Google Workspace & Microsoft Office required.
• Compliance with all applicable laws and regulations, GAAP Standards and the Company’s Code of Business Conduct.
• Applies consistently company policies and procedures applicable to day-to-day assignments and displays insight into understanding the underlying purpose of the task in addition to its strict completion.
• Displays capability for innovation in the development of complex analyses demonstrating the ability to foster idea creation independently and problem solving skills.
• Desire and commitment to participating in an active team environment, with the willingness to assume additional roles and duties.
• Consistently meets assigned deadlines as dictated by senior management.
• Focuses on attention to detail in the creation of a quality work product and strongly displays process-oriented thinking; evidencing solid organization and project planning skills.
• Resolves problems, discrepancies and variances, identifying opportunities for process improvement and efficiency gains.
• Must demonstrate ability to prioritize and manage high pace work environment.
• Must demonstrate ability to pay close attention to details, and present good planning, organization, and time management skills.
• Must have the ability to handle diverse tasks simultaneously and be able to work effectively with interruptions.
• Must demonstrate effective oral and written communication skills with good vocabulary, good grammar and the ability to independently compose routine written communications.
• PC skills with expert working knowledge of MS Word, MS Excel and other departmental software programs. Ability to develop spreadsheets and modify formats in order to complete…