Collections Specialist

Location: Saint Paul

Description

We are looking for a Collections Specialist to support a growing organization in the Twin Cities area. This contract or contract to hire opportunity is ideal for someone who is detail-oriented, confident communicating with customers, and experienced in managing outstanding receivables. The person in this role will play a key part in maintaining healthy cash flow, reducing aging balances, and supporting the overall accounts receivable process.

- Monitor accounts receivable aging and proactively follow up with customers on past-due balances.

- Communicate with customers via phone and email to resolve outstanding invoices and ensure timely payment.

- Research and resolve billing discrepancies, short payments, and disputes in collaboration with internal teams.

- Apply incoming payments accurately and maintain up-to-date account records.

- Maintain detailed notes on collection activity and customer communication for tracking and reporting purposes.

- Partner with internal departments such as sales or customer service to address account issues and improve payment timelines.

- Assist with reporting on aging, collections progress, and cash flow visibility.

- Support month-end close processes related to accounts receivable and collections activity.

Requirements

- Experience in collections, accounts receivable, or a closely related accounting support function.

- Strong ability to manage aging reports and prioritize follow-up based on risk and urgency.

- Confidence communicating with customers to resolve payment issues in a professional and effective manner.

- Experience researching discrepancies and working through invoice or billing disputes.

- Ability to maintain accurate records of collection activity and payment status.

- Proficiency with accounting systems and Excel for tracking receivables and reporting.

- Strong attention to detail and organization skills when managing multiple accounts.

- Effective written and verbal communication skills for working with both customers and internal teams.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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