Receptionist, Administrative​/Clerical

Overview

Join to apply for the Receptionist role at H&R Block
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We are seeking a helpful, friendly professional to greet clients, answer phones, and connect clients with the right tax professionals. This is a seasonal position focused on delivering a positive client experience.

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth.

If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

• Greet clients in a personalized, friendly, and inviting manner.
• Answer phones and route calls to the appropriate team or individual.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences and availability.
• Help ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience in a fast-paced, customer-service environment; ability to multi-task; strong organizational and time-management skills.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Discounts on everyday items and services.
• Eligibility-based benefits:
  Medical coverage, 401(k), Employee Stock Purchase Plan, and more.
• Additional benefits information provided during the hiring process.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

The pay range for this position is $11.00 - $27.00 per hour. Local minimum wage laws apply. Pay decisions depend on factors such as experience, education, skill, performance, and location.

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