Receptionist - Franchise

Join to apply for the Receptionist - Franchise Location role at H&R Block.

What you'll do...

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as per their preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Your Expertise

• Experience working in a fast-paced environment.
• Previous experience in customer service.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office.

Preferred Qualifications

• High school diploma or equivalent.
• Flexibility to work in multiple locations and schedules.
• Sales or marketing experience.

Pay Range

The pay range for this position is $14.00 - $20.00 per hour, subject to local minimum wage laws and individual qualifications. Benefits include medical coverage, 401(k), employee assistance programs, fitness programs, and discounts.

• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industry: Retail