Investment Operations Coordinator

Company Overview

Established over 60 years ago, Waycrosse, Inc. is a single-family office based in Wayzata, MN with approximately 70 employees. We provide comprehensive wealth management services to our clients including facilitating legal services, tax, insurance and investments. We are passionate about being the most trusted partner to our clients and look for individuals who can deliver outstanding service with the utmost confidentiality.

If you are looking for a workplace that fosters an inclusive culture, strives to attract, develop and retain top caliber talent through competitive rewards, we would like to meet you.

The Investment Operations Coordinator supports the Investment Operations team, owning and supporting a variety of processes within the Investment Operations department and Waycrosse in general. The Coordinator adheres to a business-day schedule ensuring every deliverable is completed accurately, on time, and in accordance with published policies and procedures (“P&Ps”). The role requires strong organization, disciplined time management, attention to detail, and clear communication with internal stakeholders, custodians, external vendors, and other external stakeholders as necessary.

• Learn and effectively utilize investment operations systems in conjunction with relevant processes (i.e. trade entry, reconciliation, reporting).
• Execute investment operations processes and workflows; support automation and efficiency enhancements.
• Actively participate in department meetings, projects, and initiatives; serve as backup to other team members as needed.
• Maintain department P&Ps and ensure documentation is stored appropriately within document management software.
• Organize and monitor department meetings, projects, schedules, and action items to ensure timely and accurate deliverables.
• Own and maintain a variety of time sensitive departmental processes with ability to prioritize department and organizational deadlines.

• Complete transfer documentation & related activities.
• Verify completed transfers for accuracy with custodian, investment managers, and fund administrator.
• Organize and maintain documentation and records in document management system(s).
• Export data from fund administration system and import cash flows to portfolio accounting trade blotter.
• Maintain documentation in document management system(s).

• Perform ad hoc projects and special reporting as requested or identified.
• Serve as backup to investment operations colleagues or processes.
• Coordinate Investment Advisory Council (IAC) meetings, including the preparation and distribution of meeting materials; serve as liaison to the IAC.
• Prepare investment subscription documents for investments. Collaborate with legal team to complete anti-money laundering, know your client (KYC), and other questionnaires and documentation.

• Utilize internal and external systems to affirm data accuracy for a variety of processes.
• Contribute to process improvement, automation, and P&P development initiatives to benefit the overall operations of Waycrosse.
• Coordinate & maintain tracking of monthly and quarterly statements.

• Assist in coordinating meetings, generating materials, and maintaining on time deliverables.
• Maintain timely and accurate records for authorized signers, entities, and other investment related documentation.
• Provide administrative support to the investment operations and research teams, such as maintaining calendars and preparing expense reports.

• Bachelor’s degree required. Business, finance, accounting focus a plus.
• 2+ years’ work experience required, preferably in financial or professional services supporting investment operations or financial reporting.
• Highly proficient in Microsoft applications including PowerPoint, Word, Excel, SharePoint, Teams, and Outlook. Experience with accounting, investment, CRM, RMS, document management systems a plus.

• Demonstrated ability to follow, maintain, and improve…