Customer Service Representative

4 Atlantic Ave
Morris, MN 56267, USA

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representative will also receive training and development on the job, enabling them to promote to higher levels and complete more complex activities such as opening and maintaining deposit accounts for consumers and businesses.

The ideal candidate is organized, self‑motivated, and productive, with a high level of attention to detail and an ability to provide exceptional customer service.

• World Class Customer Service
• Develop Customer Relationships
• Manage Retail Transactions
• Deposit Products and Services
• Access to Other Products and Services

• Cash handling, customer service, sales, and/or banking experience is preferred
• Excellent interpersonal skills; able to communicate both in person and over the phone
• Detail‑oriented and thorough, with a focus on accuracy
• Self‑motivated, with an aptitude and willingness to learn and utilize various software applications
• Must be 18 years of age or older
• High school diploma/GED required (Associate degree in a business‑related field preferred)
• Bilingual speakers, fluent in Spanish and English preferred

We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package, including:

• Health Insurance –
  Dacotah Bank pays 100% of the premium for individual or family coverage
• Dental Insurance –
  Dacotah Bank pays 100% of the premium for individual or family coverage
• Generous paid vacation and sick time + 11 paid Holidays
• 401(k) – dollar for dollar match up to 3% of compensation + annual retirement contribution eligibility
• Annual wellness reimbursement program
• Birthday day off
• Additional perks and benefits

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.