Customer Service Professional

What You'll Do

• Be a Product Pro: Learn the ins and outs of Arvig’s awesome products and services
• Solve Problems: Help customers find solutions, educate them on self‑service tools, and make sure they leave every interaction happy
• Stay Connected: Handle calls, chats, emails, and face‑to‑face interactions with a smile and stellar communication skills
• Own the Process: Navigate billing systems, process transactions, and complete service orders like a boss
• Build Relationships: Collaborate across teams and make sure every customer feels confident and valued

• Commitment to Safety: A strong dedication to maintaining a safe environment – both physically and mentally – for yourself, your colleagues, and customers
• A tech‑savvy problem solver who's passionate about helping others
• Stellar communication skills and the ability to explain things in a clear, friendly way
• Resiliency, dependability, and a commitment to continuous learning
• High school diploma or GED required; an associate’s degree is a plus!

Monday - Friday, 9:30 a.m. 6:00 p.m., and occasional Saturdays from 9:00 a.m. to 1:00 p.m.

In‑person: This position will be located in our Walker, MN office.

• Competitive Pay; start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions
• Comprehensive Insurance Coverage:
  Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family
• Financial Security:
  Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP) – because your success is our success
• Work‑Life Balance:
  Prioritize your well‑being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth
• Clear Career Pathways:
  Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals
• Exclusive Perks:
  Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service – because being connected matters

Please note:

Arvig is unlikely to offer H‑1B sponsorship due to limited H‑1B visa availability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.