Customer Service Representative

Frandsen Bank & Trust is a growing community-oriented company looking for a full-time, temporary Customer Service Representative (CSR) to work at our Dundas office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service.

Job Duties:

• Provide superior customer service by being professionally helpful, curious, and courageous
• Process customer transactions accurately and proficiently
• Maintain exceptional cash handling skills and accurate balancing
• Consistently make customer introductions to banking partners to grow relationships
• Diligently examine all transactions to prevent losses and deter fraudulent activity

Desired

Skills:

• High school diploma or equivalent
• Cash handling experience preferred
• Strong verbal and written communication skills
• Attention to detail
• Proficiency in computers

Full-time

We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.

Applicants with disabilities may contact the company coordinators via telephone, fax, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the following:
Frandsen Financial Corporation, Frandsen Bank & Trust, Frandsen Investment Services and Frandsen Wealth Management - Shannon Robideau

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the link below .