H Customer Service Representative

Customer Service Representative

As a Customer Service Representative, you would be responsible for professionally representing DLI to our customers with knowledge and skills to provide them the product or service they need.

Duties and Responsibilities

• Professionally and accurately provide support to our customers via inbound and outbound calls and/or emails.
• Work with management to resolve complaints concerning freight, deliveries, etc.
• Work with cross-functional teams to track orders to ensure on-time deliveries.
• Provide clerical support including overseeing paperwork associated with claims, payroll, driver BOLS, and maintaining corresponding files.
• Other duties as assigned.

Requirements

• At least 1 year of relevant work experience
• Excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize and prioritize work
• Working knowledge of Microsoft Outlook and Excel
• Schedule:
  
  Monday-Friday 8am-4:30pm

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.