Guest Services/Player's Club Representative
Listed on 2026-09-12
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Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Guest Services/Player's Club Representative Location
Grand Portage Casino
Closing DateWhen Filled
Wage Range$14.82 / hour, plus tips
SupervisorMarketing Manager
DescriptionInteracts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Some duties included but not limited to are enrolling and servicing club member's records, informing guests of promotions and events, making announcements using the intercom system and any other job related duties as may be assigned by the supervisor(s).
EducationHigh school diploma or general education degree; or one to three months related experience and/or training; or equivalent combination of education and experience.
QualificationsMust have customer service skills. Must be able to maintain confidentiality. Computer, organizational and communication skills and knowledge of office equipment is an asset. Must pass background investigation to obtain a gaming license.
Grand Portage requires a background check and pre-employment drug and alcohol testing for all positions. American Indian Preference will apply.
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