First Ring BDC Job Waite Park Minnesota USA,Customer Service/HelpDesk

Location: Waite Park

NOW HIRING

Customer Service Representative Inbound Calls & Appointment Scheduling

First Ring BDC | Waite Park, MN

$18–$21/hour + Monthly Performance Bonus up to $250 | Great Benefits | No Cold Calling | Paid Training

Our Benefits

$18–$21/hour + monthly performance bonus of up to $250
Medical, dental & vision — 100% company paid
Up to 10 days of PTO per year
PTO starts accruing immediately
401(k) with company match after 6 months
Paid training
Predictable full-time schedule
Casual work environment
Career growth opportunities

Monthly Performance Bonus:
Earn an additional up to $250 per month based on individual performance. This is an opportunity to increase your monthly earnings while providing excellent service to our customers.

About the Job

First Ring BDC is an extension of Motor Works Auto Repair. We help customers by phone with their vehicle service needs. You'll answer inbound calls, schedule appointments, give repair updates and help customers get connected with the right person. No automotive experience is needed. We will train you! No cold calling. Customers are calling us because they need help.

What You'll Do

Answer inbound calls
Schedule service appointments
Give customers repair updates
Answer basic questions
Transfer calls when needed
Enter customer information accurately
Provide great customer service

What We're Looking For

You should be:

Friendly and dependable
Comfortable talking on the phone
Organized and detail-oriented
Comfortable using a computer
Able to multitask
Patient and professional
Willing to learn

Customer service experience is helpful, but not required.

Schedule

Full-time
Monday–Friday: 6:30 AM–8:00 PM
Saturday hours may be available for those interested.

Why First Ring BDC?

We're a growing company with a friendly team, supportive leadership, paid training and great benefits. With competitive hourly pay plus the opportunity to earn up to $250 each month in performance bonuses, this is a great opportunity for someone who wants to learn, grow and build a career. If you're looking for a job where you can learn, grow and build a career, we'd love to meet you.