Education ​/ Teaching Coordinator, Education Administration

About the Job

The Coordinator of First Year Experience leads the development, implementation, and continuous improvement of large-scale first-year student experience and transition programs. Key responsibilities include oversight of New Student Orientation, IS1101, Academic Alerts, and the Family Portal. This is an on-campus position. Candidates may also be eligible for Assistant Director responsibilities depending on qualifications.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

• Leads the development and implementation of New Student Orientation programs for students entering in fall and spring semesters
• Develops and refines strategies for registering new students for classes both in-person and virtually
• Collaborates extensively with colleagues in Student Affairs, Enrollment Management, and Academic Affairs to ensure programs meet student and supporter needs
• Manages maintenance of the New Student Checklist and collaboration with system developers to ensure the Checklist is clear, accurate, and student-friendly
• Coordinates with the Lead Academic Adviser and Academic Advising Specialist to provide training for academic and professional advisers supporting New Student Orientation advising

• Leads the Academic Alert program for students in the first year and beyond
• Co-convenes the Academic Alert team and serves as a member of the campus CARE team
• Serves as a resource for faculty and staff responding to student academic concerns
• Establishes and maintains processes to ensure alerts receive timely, appropriate response

• Develops and refines curriculum for a required first-year experience course (IS 1101), with a focus on creating common student experiences
• Manages instructor development and collaboration for IS 1101, and teaches sections of the course
• Serves as a success coach for students taking IS 1101 and as an ongoing Academic Recovery Coach for students needing additional support
• Coordinates course scheduling and instructor collaboration for Intellectual Community (IC) courses
• Coordinates common read project

• Contributes to and supports Student Success Center Workshops and programs
• Serves as a resource and content area expert for colleagues in SSC
• Collaborates with colleagues across campus to create new FYE opportunities (programming, etc.) and strengthen current offerings
• Serves on campus committees and teams, where appropriate
• Other duties as assigned or approved

The employer reserves the right to modify, change or add to the duties of this position, consistent with the classification description, at any time.

• Master's degree strongly preferred plus at least two years of relevant experience or BA/BS plus at least four years of relevant experience
• Demonstrated excellence in organization, attention to detail, problem solving, and project management
• Exceptional interpersonal, oral, and written communication skills, with a proven ability to develop effective working relationships with broad constituencies
• Demonstrated ability to support the educational needs of a diverse student population
• Ability to work effectively both independently and within a highly collaborative, team-oriented environment
• Ability to accommodate a flexible work schedule that may include occasional evening and weekend hours

• Experience working in a higher education setting, specifically in student success, orientation, or academic advising
• Experience navigating higher education student information systems and platforms (e.g., People Soft, APLUS, UM Reports, APAS, Perceptive Experience, or equivalent platforms)
• Demonstrated experience working with confidential student data and maintaining FERPA compliance
• Strong customer service skills with the capacity to adapt, prioritize, and manage differing stakeholder needs

Pay Range: $52,600 - $58,000; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type:
Faculty and P&A Staff

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents…