Field Service Engineer – Keep food production running

About the position

Would you like to play a key role in supporting complex, high-value industrial equipment used in the food industry? As our new Field Service Engineer, you will be the face of GEA on-site, delivering expert technical consultation, machine commissioning, and comprehensive maintenance services to customers across Finland and occasionally abroad. This is an opportunity for you to solve complex challenges, working closely with customers, and making a direct impact on production performance, safety, and quality.

As a Field Service Engineer, you will support GEA's complex industrial equipment throughout its lifecycle, ensuring customers' production lines operate at peak efficiency. This means you will perform on-site preventive and corrective maintenance on high-value GEA industrial machinery, diagnosing, troubleshooting, and repairing complex mechanical, electrical, and automation system faults. You will also execute equipment upgrades, retrofits, and precision component replacements.

Part of the job will also be to lead the on-site installation, start-up, and commissioning of new food production equipment. This entails conducting rigorous testing to ensure machines meet GEA performance and safety specifications before handover.

• Provide high-level technical consultation and troubleshooting support to customers both on-site and remotely.
• Train customer operators and maintenance staff on proper machine handling and daily care.
• Identify opportunities for equipment optimization and recommend parts, upgrades, or service contracts.
• Execute all service tasks in strict compliance with GEA safety protocols and food safety regulations.
• Complete detailed service reports, timesheets, and technical documentation accurately and on time.
• Manage personal inventory of tools, safety gear, and spare parts assigned for service trips.

We are looking for a new colleague with a strong analytical mindset and a passion for solving complex, real-time technical problems. You also have excellent communication and interpersonal skills combined with a strong customer-centric attitude, and you are willing to travel frequently to customer sites (up to 70-80%), including overnight stays.

Finally, we imagine that you:

• Hold a degree or diploma in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
• Possess strong multi-disciplinary technical knowledge across electrical, mechanical, pneumatic, and hydraulic systems.
• Are proficient in reading technical drawings, electrical schematics, and P&.
• Have knowledge of PLC automation systems, such as Siemens TIA Portal or Rockwell.
• Have proven experience as a Field Service Engineer or Technician working with complex industrial machinery, ideally within the food, dairy, or pharmaceutical sectors.
• Possess a valid driver's license.
• Are fluent in Finnish and also in English, the GEA Group language.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.