Marketing Associate

JOB DESCRIPTION:

Responsible for customer service and accurate data entry. Will motivate repeat business to casino.

RESPONSIBILITIES:

• Establish a means of identifying players and effectively cultivating a relationship with them. The key factor to the player is “Service” and the Player's Club is designed to be a superior form of Guest service.
• Promptly greet guests in a courteous and professional manner, enroll new members in the Player's Club, explains the advantages/benefits of membership in the Player's Club.
• Encourage use of the Player's Club Card
• Accurately record guest’s transactions/redemptions.
• Responsible for maintaining knowledge regarding the events/services in the Casino, assists with promotions as requested.
• Responsible for demonstrating courtesy, respect and sensitivity to the needs of every person, guests and co-workers.
• Maintains knowledge of all events in the property as a whole.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Is sensitive to Native American Culture.
• Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
• Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
• Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to communicate with guests effectively.
• Ability to explain the advantages and benefits of the players club card.
• Ability to accurately record data.

• Physically capable of sitting, standing and walking for long periods of time.
• Subject to internal working conditions, including a smoking environment.

Education Required: High School graduate or General Education Degree (GED)

Experience: Prefer some experience in a guest service oriented position.

Computer

Skills:

Must have strong computer skills

Certificates & Licenses: Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.

Grade 3

Shift Swing

KEY Status Key Position

Hiring Manager:
Maxine Dvorak

Salary $15.00-$18.48

This position is currently accepting applications.