Relationship Banker

Relationship Banker

Job Location:

US-MN-Brandon. Category/Function:
Retail Banking Center. Position Type:
Regular Full-Time. Requisition : . Workplace Type:
On Site.

Old National Bank offers competitive compensation, medical, dental, vision, 401K, continuing education, and employee assistance programs, along with employee impact network groups and community engagement opportunities.

$17.00/hr - $27.50/hr actual offers may vary based on responsibilities, experience, education, and location.

• Develop and grow client and prospective client relationships by consulting to uncover needs, cross‑selling products and services, and referring to partner product teams.
• Maintain client contact through periodic proactive touch points and resolve client issues, including moderate to complex maintenance problems.
• Educate clients on digital solutions, including mobile, online, and ATM offerings.
• Achieve sales and service targets across a full range of consumer and small business banking services.
• Execute all sales, service, and banking transactions accurately and in compliance with bank policies and regulatory requirements.
• Follow fraud prevention procedures and attend ongoing training.

• Culture Leadership: Communication, Collaboration.
• Execution Leadership: Drive and Execution, Problem Resolution/Decision‑Making.
• Client Leadership: Client Leadership.

• Improve client retention through cross‑selling, proactive outreach, and resolution of servicing issues.
• Achieve financial targets for loan production, new account production, referrals, and digital banking enrollment.
• Acquire new Community Bank relationships through referral network and outreach.

• Complete all required training and licensing, and handle all transactions and servicing upon completion.
• Achieve account opening, partner referral, lending, credit card goals, and complete Client Financial Profiles.

• High School diploma or GED.
• Minimum one year relationship‑based client consultation and/or consultative sales experience (banking industry a plus).
• Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently registered.

• Complete all new hire training and the Relationship Banker Learning Path within defined time frames; NMLS registered.
• Demonstrate consultative sales skills and strong service levels to deepen client relationships.
• Consistently meet or exceed account opening, lending, credit card, partner referral, and Client Financial Profiles goals.
• Possess an assigned client portfolio to manage consumer banking needs.
• Encourage community involvement through volunteer or networking groups.
• Complete Relationship Banker Development Program.

• Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening, and consumer lending.
• Currently registered with NMLS or previously registered and eligible to re‑register.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.