Senior Finance Analyst with German, AWS Account Receivable

Accounts Receivables Analyst

Amazon Finance Operations is looking for an Accounts Receivables Analyst to support our continued EU expansion within cloud infrastructure services (AWS). A successful candidate will be responsible for resolving billing issues, reconcile accounts and drive monthly collection targets in cooperation with our local sales and finance management.

Key job responsibilities:

• Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
• Research, analyze and resolve the Customer's inquiries and payment blockers
• Reconcile AR balances, manage and resolve every financial discrepancy between our and Customers' accounts
• Earn customers' and peers' trust and build long-lasting relationship.
• Participate to cross functional and process improvement projects
• Create and implement standard operating procedures and process workflows. Analyze, recommend and implement process improvements
• Collaborate with the Global Finance Operations team, stakeholders and internal business partners in other world's regions
• Timely report via weekly metrics and provide status updates on customers' accounts and projects
• Participate in operational excellence activities
• Continually look at ways to improve the customer experience

A day in the life:

• Prepare daily aging report
• Strategize the portfolio
• Fix the root cause and collect
• Work with internal and external stake holders for better resolution
• Provide visibility to the leadership