Eligibility Worker

Pay or shift range: $26.51 USD to $39.78 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, qualifications and other job-related reasons.

The Eligibility Worker’s responsibilities include intake and determining eligibility. Assist clients with utilizing agency and community resources. Under general supervision, performs a variety of tasks related to the determination of eligibility of clients for income maintenance programs and services; establishes initial and on-going eligibility for multiple income maintenance programs; communicates program requirements and assists program participants in understanding how to maintain eligibility;

supports program participants in achieving the highest degree of independence and in addressing barriers to self-sufficiency; provides education, enrollment and assistance to managed health care enrollees; makes appropriate referrals to other community resources.

Supplemental:

• The 2026 salary range for this position is $26.51 to $39.78 per hour depending on experience.
• Relevant previous experience will be taken into consideration.
• Our organization values pay equity, and hiring at the maximum of the range is not typical.
• To ensure full consideration, please submit application by 12:00 PM Wednesday, September 2, 2026
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• First round of interviews will take place on Thursday, September 24, 2026.
• Communication updates will be send via email
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• This full-time position includes a comprehensive benefits package, which includes:
• Medical, dental, and life insurance
• Paid holidays, sick leave, and vacation
• Regular work hours are Monday through Friday, 8:00 AM to 4:30 PM
• 2026 Benefits  or visit McLeod County website >
  Employment tab.

The Eligibility Worker’s responsibilities include intake and determining eligibility. Assist clients with utilizing agency and community resources. Under general supervision, performs a variety of tasks related to the determination of eligibility of clients for income maintenance programs and services; establishes initial and on-going eligibility for multiple income maintenance programs; communicates program requirements and assists program participants in understanding how to maintain eligibility;

supports program participants in achieving the highest degree of independence and in addressing barriers to self-sufficiency; provides education, enrollment and assistance to managed health care enrollees; makes appropriate referrals to other community resources; and performs related work as assigned.

Essential Functions/Responsibilities

The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Position Duties

• Conduct effective interview, assess and determine eligibility for emergency, cash, food, child care, health care, and county burial programs.
• Arrange appropriate interviews and assess individual need for programs, and complete informative face-to-face and/or phone interviews. Evaluate circumstances through information gained in personal interviews and determine appropriate case actions.
• Respond to public inquiries by phone and in person regarding program regulations, explaining complex eligibility criteria and procedures.
• Examine applications, answer questions and explain all aspects of applicable programs, insuring clients Data Privacy rights and responsibilities are explained as mandated and understood.
• Assess circumstances and complete referrals for additional services.
• Accurately determine eligibility for Public Assistance programs.
• Advise clients of most beneficial program options and choices (Case Management).
• Review and examine monthly eligibility reports for any changes.
• Complete redetermination on all cases
• Monitor cases for periodic changes affecting income and assets and household composition such as Cost of Living Adjustments.
• Maintain and apply county, state, and federal regulations keeping abreast of all program changes.
• Respond to inquiries made to the agency by telephone, e-mail or written correspondence.
• Interview clients in person to assist…