Optical Supervisor

About Lakewood

Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. It provides quality, personalized healthcare across the Brainerd Lakes region and beyond, focusing on patient, staff, and community priorities.

The Optical team delivers comprehensive optical retail and clinical services, supporting patient vision care through dispensing, education, insurance coordination, and revenue cycle activities.

The Optical Supervisor leads daily operations of Lakewood’s optical services, supporting staff, patient care, and operational performance to ensure a positive patient experience and high‑quality optical service.

• Oversee day‑to‑day operations of the optical clinic and retail services
• Supervise optical staff and maintain efficient workflows
• Function as a working optician/technician, helping patients with eyewear selection, fittings, and adjustments
• Support billing accuracy, insurance coordination, and revenue cycle activities
• Collaborate with clinic leadership to ensure operational efficiency, financial performance, and a positive patient experience

Full‑time (0.8‑1.0

FTE), Monday through Friday, 64‑80 hours per pay period.

• Completion of an Opticianry Training Program
• American Board of Opticianry (ABO) Certification
• National Contact Lens Examiners (NCLE) Certification
• 3‑5 years of experience in optical operations, clinic optical services, or retail optical environments

• Strong leadership and team development skills
• Collaborative, patient‑centered team environment
• Attention to detail in operational processes and patient service
• Effective communication with patients, staff, and providers
• Strong organizational and workflow management skills
• Initiative in improving operational efficiency and patient experience

• Generous Planned Time Off & Wellness Time Off
• 401(k) Match
• Annual tuition assistance up to $2,000 per year
• Best‑in‑region employer HSA contributions
• Employer‑paid premiums for individual‑only healthcare coverage

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Lakewood Health System is deeply dedicated to diversity in the workplace and is an Equal Opportunity / Affluent Action Employer (Minorities/Females/Disabled/Veterans).