Patient Liaison l Family Medicine, La Crescent Clinic

Patient Liaison – Family Medicine, La Crescent (24 hrs/week)

Love + Medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison in our Family Medicine department, you’ll be the welcoming face and steady support for patients throughout their healthcare journey—making every interaction count.

• .6 FTE (24 hours/week)
• Shift: Monday‑Friday, Days (no weekends)
• Hours:
  
  Rotating between 7:00am–4:30pm
• Location:
  
  Home base of La Crescent with occasional travel to Houston, Spring Grove or Harmony depending on clinic need

• Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient
• Provide top‑tier customer service through phone, in‑person, and digital interactions
• Collaborate with providers, medical staff, and leadership to support patient care and clinic flow
• Be a key part of a team that values empathy, efficiency, and excellence

• Starting pay of $17.93 per hour with increase based on experience
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top‑rated retirement plan and health‑care benefits
• Departmental leadership that supports you as you do your best work
• Work/life balance to love what you do and where you live

• High School Diploma or equivalency
• 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows

Gundersen Health System is an equal opportunity employer.